On Sun, Aug 15, 2010 at 3:45 PM, Paul <[email protected]> wrote:

> Many of my buyers are getting a "Server Error" during the purchase process
> of my app from Android Market.
>

This is nothing new. Search the Android Market "Help" Forum:
http://market.android.com/support/bin/search.py?ctx=en:searchbox&query=server+error

This issue goes back over a year, at least.


> Limited response from Google so far, but supposedly they are working on it.
>

More like "no response". Communicating with users about blatant issues with
their products, Android in particular, is not part of Google's marketing
strategy, apparently.


> But Google Checkout and Android Market need to fix this.
>

Yes, yes they do. But don't hold you breath. Again, this and many other
related issues has been going on for over a year at least. Whomever's in
charge of fixing this either can't solve the problem or doesn't care enough
to do so. Learn to accept it as part of the Android Developer "Experience".
Welcome.


> I suspect the actual error is thrown by Google Checkout, since they are
> the ones storing the cc info.
>

Probably. Google Checkout was clearly not designed to work for Android and
is a tacked on hack. It is what it is though.


>
> Developers/Sellers: PLEASE POST IF YOUR BUYERS ARE EXPERIENCING THIS SAME
> ISSUE. When was the first occurrence?
>

Hard to say, I'm guessing most users don't email the developer when they get
this issue, but I got a report as recently as 3 days ago.

-------------------------------------------------------------------------------------------------
TreKing <http://sites.google.com/site/rezmobileapps/treking> - Chicago
transit tracking app for Android-powered devices

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