Namaskar Ashutosh,

First, let me tell that I installed the app today.
Great to see your consistency about bringing accessibility.
There are people on this list who continuously strive for this and results are 
coming.

Good work and I know you will keep it doing.

appreciations.

Vande Mataram

Sandesh

  ----- Original Message ----- 
  From: Harish Kotian 
  To: [email protected] ; Ashutosh Singhal ; 
[email protected] ; [email protected] 
  Sent: Monday, August 25, 2025 12:28 PM
  Subject: Re: A W Re: [AI] Sugamya Bharat App new update


  Hi

  A big thanks for the relentless effort.

  Harish




  On 24-08-2025 14:34, Ashutosh Singhal wrote:

    Good News: Sugamya Bharat App has released a new update for Android users! 
Most likely, these features are now also available for iPhone users.
    Now, the inaccessible platform name appears directly on the submitted 
complaints. This means users don’t have to open each registered complaint to 
know the inaccessible platform name.
    A search button has also been added, so users can simply search registered 
complaints. This will be very useful when someone has registered many 
complaints.
    As you know, this app comes under the Government’s Accessible India 
Campaign and is very useful for registering complaints regarding inaccessible 
digital platforms, infrastructure, and transport. It is a single app with so 
many important uses.
    Regarding the complaint resolution issue (where complaints are either 
rejected or marked resolved without solving the actual problem), I had raised 
this matter with the Honourable Secretary sir on 15 May When I met him, and 
again on 2 May with the Honourable Deputy CCPD sir. I hope this issue will be 
resolved.
    👉 Download the updated app here:
    Google Play Store: 
https://play.google.com/store/apps/details?id=com.geostat.sugamyabharatMOH
    App Store: 
https://apps.apple.com/in/app/sugamya-bharat-application/id6745538502
    🎥 I’ve also created three videos in collaboration with Radio Udaan to help 
our Persons with Disabilities (PwDs) community understand the app better. These 
may also be useful for iPhone users:
    1. Introduction and Registration Process:
    https://youtu.be/dLoCnz0Kdg4?si=fs_bYmdBjF4zBfdo
    2. How to File a Complaint, Track Status, and More:
    https://youtu.be/jHUPPWZVQ3M?si=nQHoYNQsB4sZT5wh
    3. All the Features of this App:
    https://youtu.be/gYzJ5o3XLZE?si=VcBi1q25BtHDcjQo
    Warm regards,
    Ashutosh Singhal


    On Fri, 27 Jun 2025 at 19:13, Ashutosh Singhal 
<[email protected]> wrote:

      Good News: The Sugamya Bharat App has released a new update for Android 
users! You're encouraged to try it out and kindly share your feedback after 
using it. It's definitely worth checking out.

      What's New (According to Google Play Store Section):, Added Sarvam AI Bot 
on home screen, PDF upload in complaints, Improved Divyangjan support, UI/UX 
updates in Signup & Profile screens, ICT sector: Web/App URL added, Address 
removed, Bug fixes and performance improvements👉 
      Download the updated Android app here: 
https://play.google.com/store/apps/details?id=com.geostat.sugamyabharatMOH

      🎥 I've also created two videos in collaboration with Radio Udaan to help 
our Persons with Disabilities (PwDs) community understand the app better. These 
may also be useful for iPhone users:

      1. Introduction and Registration Process:  
         
[https://youtu.be/dLoCnz0Kdg4?si=fs_bYmdBjF4zBfdo](https://youtu.be/dLoCnz0Kdg4?si=fs_bYmdBjF4zBfdo)

      2. How to File a Complaint, Track Status, and More:  
         
[https://youtu.be/jHUPPWZVQ3M?si=nQHoYNQsB4sZT5wh](https://youtu.be/jHUPPWZVQ3M?si=nQHoYNQsB4sZT5wh)

      Warm regards,  
      Ashutosh Singhal

      ---


      On Fri, 14 Feb 2025 at 21:43, Ashutosh Singhal 
<[email protected]> wrote:

        I have noted down your feedback. Although as you know I neither work 
for any Sugamya Bharat MOU partner nor work for Sugamya Bharat Team. I have 
been trying to make this app accessible for Persons with disabilities for 2 
years. The irony of this app is that it is made by the Department of 
Empowerment of Persons with Disabilities in 2020 to solve infrastructure, 
digital and transport related accessibility issues which Persons with 
Disabilities face in daily life but it itself is inaccessible in 2025. After so 
many posts by me on Twitter/X around 50 may be more than that, speaking about 
this in Ch 20's G 20, Lokmat News Paper, many emails, decrease rating on Google 
Play Store, many times conversation with two people who are original developers 
of  Sugamya Bharat, complain register on EDistrict Website, raising this app 
issue wherever I could raise, aware the people and my friends about the app 
issue and ask them to post on this issue on Twitter/X app and many things. I 
can clearly remember that I did call Rajesh Aggarwal sir (Secretary of 
Empowerment of Persons with Disabilities) He told me we will sign an MOU to fix 
this issue. I shared good news regarding MOU in many Social Media Groups.  The 
Radio Udaan Convention last year was going to start in one or two days.    
Rajesh Aggarwal sir himself said that we will do MOU to fix the Sugamya Bharat 
App issue because we are receiving so many complaints on Twitter in the last 
Radio Udaan Convention. Noone posted more than me on Sugamya Bharat App issues 
on Twitter/X and no one took so much effort to fix these types of issues. You 
can verify on my Twitter/X Account @Sugamyata to  cut a Long story short After 
MOU also. After some time improvement stopped after that I also made pressure. 
Now things are slowly improving and now this year's Radio Udaan Convention will 
start tomorrow. 
        Ashutosh Singhal


        On Wed, 5 Feb 2025 at 10:41, Ashutosh Singhal 
<[email protected]> wrote:

          If anyone is facing any issue in  using Sugamya Bharat App. You can 
enjoy 2 videos regarding this app which I made earlier with Radio Udaan. These 
Videos are 95% relevant even after app update:
          In the first video you will get brief info about this app as well as 
registration process: https://youtu.be/dLoCnz0Kdg4?si=fs_bYmdBjF4zBfdo

          In the second video you will get to know about complaint process, 
checking complain status and much more: 
https://youtu.be/jHUPPWZVQ3M?si=nQHoYNQsB4sZT5wh

          Ashutosh Singhal


          On Wed, 5 Feb 2025 at 09:58, SHANKAR DIGUVAPALLI 
<[email protected]> wrote:

            Unable to register as a new member in Suganya Bharat please explain 
step by step


            On Tue, Feb 4, 2025, 7:32 PM Saurav Hegde <[email protected]> 
wrote:

              Hi,
              I tried out the app and the good news is that it is working just 
fine.
              All the previous bugs seem to have been resolved.
              I could register complaint, view status of previous complaints 
and all the tabs worked.
              Only one thing, why do you have to enter address while launching 
complaint?
              I thought they already had that information.
              Mission Accessibility team rocks!


              Regards,
              Saurav
              Student at Brihan Maharashtra College of Commerce, Pune




              On Tue, Feb 4, 2025 at 9:49 AM Ashutosh Singhal 
<[email protected]> wrote:

                Note: Sugamya Bharat App has released its new update for 
Android users. Kindly provide feedback after using it. 
                As you know that You can register complaints about 
accessibility issues related to digital, transport, and infrastructure on the 
Sugamya Bharat App. If you are not aware, this app is made by the government to 
solve accessibility issues that persons with disabilities face in their 
day-to-day life. You should definitely check it out once.


                Download link for Android users: 
https://play.google.com/store/apps/details?id=com.geostat.sugamyabharatMOH
                Ashutosh Singhal
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