hi Sunil,
one more thing that I noticed is the auto location updation.
it did not recognise the stores nearby when I moved to a different location
the last week and kept showing the same stores.

On Fri, Aug 8, 2025 at 5:02 PM Mujtaba Merchant <[email protected]> wrote:

> Dear Sunil,
> Thanks for your prompt response. I understand that the delivery fee is
> ₹55. After further research, I found that the total amount of ₹250 includes
> the delivery fee, ₹35 for GST and restaurant charges, and ₹10 platform fee,
> in addition to the item cost of ₹150. This clears up the discrepancy, and I
> appreciate your team's efforts in providing more information.
>
> Sincerely,
>
>
>
> *Mujtaba Merchant*
>
> Bangalore | INDIA
>
> Sent from my iPhone ®
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> On 8 Aug 2025, at 4:06 PM, Sunil Choudhary <[email protected]>
> wrote:
>
> Thanks for your message Mujtaba sir.
>
> We checked in our system that in your last order, you didn't buy TAN pro
> plan--which gives you free delivery within 7km.  Therefore the charges also
> include delivery fee of rs. 55. If you could buy our free delivery plan of
> minimum rs. 30, this would give you free deliveries for a month. If you are
> facing any issues while choosing the plan, do let us know. We could also
> guide you about it. The option to buy delivery plan is available on cart
> screen after selected list of items.
>
> In coming updates, we would also add it inside "navigation menu" as well
> in top.
>
> We don't have any differential pricing for android/ios. Our pricings are
> set by restaurants/stores on the platform.
>
> Thanks for trying Tan App. We are still working on number of stores in our
> app and as we have more users, they would surely increase.
>
> Regards
> Sunil
> Tan App team
>
> On Fri, Aug 8, 2025 at 3:37 PM Mujtaba Merchant <[email protected]>
> wrote:
>
> Dear AI Members,
>>
>>
>>
>> I wanted to bring to your attention some concerns I've encountered while
>> using the TAN app on iOS. While I've noticed improvements in the ordering
>> experience, I've found that the restaurant network within my location's
>> radius is limited, and the cuisine options are often not what I'm looking
>> for. specially South Indian breakfast items This might impact user
>> retention and frequency of orders.
>>
>>
>>
>> More concerning is the pricing issue I faced today. I ordered a food item
>> for ₹150, but the checkout price jumped to ₹250 with an additional ₹100
>> added. I'm not sure if this is a dynamic pricing model, and if so, whether
>> it's based on user demographics or other factors. I couldn't help but
>> wonder if iPhone users are being charged more, similar to some ride-hailing
>> services.
>>
>>
>>
>> I thought it's worth bringing this to your attention, and I'd love to
>> hear your thoughts on this.
>>
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