On 9/27/06, Tom Spear <[EMAIL PROTECTED]> wrote:
On 9/27/06, James Hawkins <[EMAIL PROTECTED]> wrote:
> We've run into this before with the Warhammer 40k installer. When we
> find that the downloadable trial version works, but the cd installer
> doesn't, we take off the download keyword. Adding more than one type
> of download keyword will add too much noise with absolutely no
> benefit.
>
> --
> James Hawkins
>
Arguably, I can understand that a cd installer wouldnt fall under the
download category, nor would a bug in the retail version of the game, so
removing the download keyword would do fine, but what if there are 2
different free versions of a program (ie. zonealarm has a free version and a
trial pro version, same for ad-aware). If you have a trial a freeware
keyword, then it would be easier to tell which version is being referenced,
and therefore easier (and faster) to diagnose and fix the bug.
The answer is in your reply. The difference between the two is in
the versions. One is a free version, the other is the trial of a pro
version. There's a difference, and from our point of view, they
should be considered as two different applications, so a bug report
would just say which version it is, e.g., "ZoneAlarm free version
fails to install" and "ZoneAlarm Pro Trial fails to install".
--
James Hawkins
