Hi Marco,

Your installation looks good to me, so it is strange as to why the service will not start now.

Can you please download the Windows dependancy walker program (depends.exe) from http://www.dependencywalker.com and use this to load the "virtuoso-t.exe" binary and see if their are any dependant DLLs required by the binary that cannot be found and thus prevent it from loading.

It might also be an idea to add "%VIRTUOSO_HOME%\bin;%VIRTUOSO_HOME% \lib" to the system environment variable such that and Virtuoso dependant files can be found, although given that this worked for you previously I would not expect this to be the case. One final point, I presume you are creating the service as the same user that worked previously, also I presume your service is running as the "Local system account" when viewed in the service manager "Logon" tab for the service ?

Best Regards
Hugh Williams
Professional Services
OpenLink Software
Web: http://www.openlinksw.com
Support: http://support.openlinksw.com
Forums: http://boards.openlinksw.com/support



On 11 Apr 2009, at 20:24, Marco Ocana wrote:

Hi Hugh,

Below is the information you requested from my installation. Thanks for your help,

Marco

>>1. Can you start the Windows Service Manager (Control Panel -> Administrative Tools -> Services) and >>look for the the "OpenLink Virtuoso [Your Instance Name]" entry and attempt to start it and report any
>>reason for failure to start.
A pop-up dialog comes up with the text "The OpenLink Virtuoso Server [virt1] service on Local Computer started and then stopped. Some services stop automatically if they have no work to do, for example, the Performance Logs and Alerts service."

>>2. If you edit the "OpenLink Virtuoso [Your Instance Name]" service you created in the services manager >>what is the "Path to executable" setting, as on my installation it is: c:\javatools\virtuoso\virtuoso-opensource\bin\virtuoso-t.exe -I "Virtuoso_virt1" -c "C:\javatools\virtuoso\virtuoso-opensource \database\virtuoso.ini"

>>3. Does the Windows system event log report any reason for the service failing to start ? After attempting to start the service, I see 2 new entries in the Windows System log, both of type "Information" At 2:52:43PM: The OpenLink Virtuoso Server [virt1] service was successfully sent a start control. At 2:52:43PM:The OpenLink Virtuoso Server [virt1] service entered the stopped state.

>>4. Can you provide a directory listing of the files in the % VIRTUOSO_HOME%\database directory
 Directory of C:\javatools\virtuoso\virtuoso-opensource\database

04/11/2009  02:51 PM    <DIR>          .
04/11/2009  02:51 PM    <DIR>          ..
04/11/2009  02:51 PM         5,816,320 virtuoso-temp.db
04/11/2009  02:51 PM        90,152,960 virtuoso.db
02/13/2009  08:06 PM             5,259 virtuoso.ini
04/11/2009  02:51 PM            15,830 virtuoso.log
04/10/2009  05:09 PM                 0 virtuoso.pxa
04/11/2009  02:51 PM                 0 virtuoso.trx
               6 File(s)     95,990,369 bytes
               2 Dir(s)  15,300,403,200 bytes free

5. Can you provide a copy of your virtuoso.log file in the % VIRTUOSO_HOME%\database ? It is attached. As far as I can tell my attempt to start the service is not recorded, only the activity from running virtuoso with the -f or +foreground flags.


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