Cristian Vasquez wrote:
Hello,

We have two accounts on our ODS server[1]: cristian.vasquez and
leonardo.soto. Both were created following the sign up process.

Now, for some unknown reason, cristian.vasquez can't edit his profile. When
clicking the "edit" link, an error page appears, saying:

14:12:12 PL LOG: ODS [100] Not found exception

But leonardo.soto doesn't have any problems.

Is there an easy way to compare both users? That way we could find what is
triggering the bug (assuming it is a bug).


Hi,

You could have a look in /conductor, in the sysadmin / users tab. Open them up in two tabs side by side and see what parameters (username, is a DAV user, has a home-dir?) they have in common.

You could also have a poke in the db..sys_users table, but that's less visually pleasant.

HTH,

~Tim
--
Tim Haynes
Product Development Consultant
OpenLink Software
<http://www.openlinksw.com/>

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