On 16/06/2016 11:29, Florian Kleedorfer wrote: > Hi! > > There was no response to my request on this list, so I filed a bug: > > https://bz.apache.org/bugzilla/show_bug.cgi?id=59616 > > However, this bug does not seem to get handled by the dev team.
If you want a guaranteed response time, you'll need to pay the going rate for commercial support. > My problem is that our application stopped working with more recent > tomcat versions. We can deal with it for now, but we need a solution at > some point. > > What is the recommended course of action in this case? Do what you can to narrow the bug down as much as possible. Do what you can to provide a simple, easy to run test case that can be used to investigate the bug. Then pick one of the following: 1. Wait for a committer to decide to look at the issue. A ping on the bug every month or so is acceptable. Anything more than that is just annoying. 2. Pay for commercial support. Generally, the speed at which bugs get addressed is directly proportional to the quality of the bug report. (There are other factors as well.) Mark --------------------------------------------------------------------- To unsubscribe, e-mail: users-unsubscr...@tomcat.apache.org For additional commands, e-mail: users-h...@tomcat.apache.org
