> On Thu, Jul 07, 2011 at 11:14:13AM +0200, Vitus Piroutz wrote: > > > "I do understand your frustration, believe me. We have had a > number of complaints regarding this matter but the responsibility > for fixing this does lie squarely with CollabNet et al, and I know > that they have received more than their fair share of mails from > frustrated users in relation to this." > > > > > "No Subversion-offical fixes are available as of yet. As soon > as they are, we'll make them available." > > > > > "This problem is most likely related to Subversion's lack of > support for files containing accents and diacritics. " > > I am not going to comment on that statement from Cornerstone apart > from pointing out that it is showing deep ignorance of how the > Subversion community works. > > I am sorry you feel you wasted money on their product because > you were not aware of this problem before your purchase. > > > So please provide a huge badge on http://subversion.apache.org > > indicating to international users "Not for Mac users yet! (we > can't > > handle your filenames, but working hard since 2005 to fix this)" > > Yes, several people have spent many hours already trying to fix > this. > There have even been several face-to-face sessions between > Subversion > developers specifically trying to address this problem. I am not > aware > of many other issues that have received this much attention. > > Your venting is showing disrespect (or ignorance?) of the work that > has already gone into fixing this. And venting won't help anyone > advancing towards a solution. > > Rather, this issue requires somebody who is constructive and > willing > to drive discussion and design for a fix forward. > So please see the notes and discussions linked from the issue. > Please try to properly understand the problems involved here. > And please help us come up with a solution that solves all the > concerns raised by people who have already spent some of their > valuable time on this. > > All after cooling off on the couch with a hot beverage, of > course... > > Not that you're obliged to help. But if you don't have anything > to contribute apart from venting on the list please post your rants > on some blog or whatever but leave the lists alone with it. Thanks.
<<A BIT OFF TOPIC>> A very even handed and well thought out reply.. and much more thoughtful than I would have given were I an svn dev. Stefan, you're a good man. Well done. BOb
