Hi,
There is already I fix. I could download it yesterday evening. In the
play store you need to uninstall the current version and then reinstall
the new version. With this it will remove a cache or something similar.
Best regards,
Raffael
On 12/2/25 09:46, Aris Dizdarević ([email protected]) wrote:
Hi,
I can confirm the problem in the Android-Gmail app for Android – EAS
is broken in latest gmail-app update (Happened to 10+ customers in our
environment).
Temporary fix: We switched to Samsung Email Android App.
Since they still didn't release a fix it is recommended that as many
people as possible report the problem (Send Feedback) in the Gmail
application (Gmail-App ->Menu Icon -> Help & feedback -> Send feedback).
Br,**
*Aris Dizdarević
**VCP-DCV*|VMware Certified Professional, *FCP-NS*|Fortinet Certified
Professional, *CCT*|Certified Cybersecurity Technician
*ISO 9001*, *ISO 14001*, *ISO 45001*, *IATF 16949*|Certified Internal
Auditor
*From:*[email protected] <[email protected]> *On Behalf Of
*Raffael
*Sent:* Monday, December 1, 2025 8:25 PM
*To:* [email protected]
*Subject:* Re: [SOGo] ActiveSync problem
I have sogo on iredmail. And I have the same problem. So it looks to
me as well like a problem with Gmail.
On 12/1/25 14:32, Terry Brummell ([email protected]) wrote:
Also having problems with SOGo/Mailcow ActiveSync.
For me, the problem started after a Gmail app update. I've since
downgraded Gmail to make sync work again.
On 2025-11-28 04:25, qhivert ([email protected]) wrote:
Hello,
I’m currently on different activesync problems so this is the
right time!
But please create an account on https://bugs.sogo.nu (then
tell me because I have to manually give rights to your account)
And create an issue there, it will be way easier to debug than
here.
Cheers,
--
Quentin Hivert || Alinto || R&D Lead Developer
19 Quai Perrache 69002 Lyon
www.alinto.com <http://www.alinto.com>
*From:*[email protected] <[email protected]>
<mailto:[email protected]> *On Behalf Of *Lars Kumbier
*Sent:* vendredi 28 novembre 2025 09:55
*To:* [email protected]
*Subject:* [SOGo] ActiveSync problem
Hey everyone,
I've been using SOGo for the past years as part of the mailcow
package for family and friends, and for the past few weeks,
our android calendars are wreaking havoc. New events do not
reach the online calendar, but get deleted on the next sync.
This problem only happens on Android, and with different
Android apps (tested Etar as well as Google Calendar).
In both apps, the calendar events suddenly disappear
(completely, including the ones that are on the server) and
are then re-synced - overwriting the local storage and wiping
out any events. This happens for the primary users calendar as
well as shared calendars of other users.
The SOGo version packaged is 5.12.3, and it seems that the
ActiveSyncDispatcher decides to send an erroneous push-content
command to the client (username and clientIP was replaced for
privacy reasons), before the events from the Android device
can be properly synced.
Nov 28 09:27:51 82a45ece1c0c sogod [53]:
<0x0x560ff9851550[WOHttpAdaptor]> notified the watchdog that
we are ready
[...]
Nov 28 09:28:38 82a45ece1c0c sogod [53]:
<0x0x560ff96b1b60[SOGoCache]> Cache cleanup interval set every
900.000000 seconds
Nov 28 09:28:38 82a45ece1c0c sogod [53]:
<0x0x560ff96b1b60[SOGoCache]> Using host(s) 'memcached' as
server(s)
Nov 28 09:28:38 82a45ece1c0c sogod [54]:
<0x0x560ff9deccb0[NGImap4Client]> Note: no key found for
sorting, using 'DATE': (null)
Nov 28 09:28:39 82a45ece1c0c sogod [53]:
<0x0x560ff9cb8db0[SOGoWebDAVAclManager]> entry '{DAV:}write'
already exists in DAV permissions table
Nov 28 09:28:39 82a45ece1c0c sogod [53]:
<0x0x560ff9cb8db0[SOGoWebDAVAclManager]> entry
'{DAV:}write-properties' already exists in DAV permissions table
Nov 28 09:28:39 82a45ece1c0c sogod [53]:
<0x0x560ff9cb8db0[SOGoWebDAVAclManager]> entry
'{DAV:}write-content' already exists in DAV permissions table
Nov 28 09:28:39 82a45ece1c0c sogod [53]:
<0x0x560ff9a349b0[SOGoActiveSyncDispatcher]> Sleeping 45
seconds while detecting changes for user [email protected] in
Ping...
[...]
Nov 28 09:29:25 82a45ece1c0c sogod [53]:
<0x0x560ff9a349b0[SOGoActiveSyncDispatcher]> Sleeping 45
seconds while detecting changes for user [email protected] in
Ping...
Nov 28 09:29:38 82a45ece1c0c sogod [9]: [WARN]
<0x0x560ff9958290[WOWatchDogChild]> pid 53 has been hanging in
the same request for 1 minutes
[...]
*Nov 28 09:30:10 82a45ece1c0c sogod [53]:
<0x0x560ff9a349b0[SOGoActiveSyncDispatcher]> Change detected
using Ping, we let the EAS client know to send a Sync.
Nov 28 09:30:10 82a45ece1c0c sogod [53]: [ERROR]
<0x0x560ff9837580[WOHttpTransaction]> client disconnected
during delivery of response for <WORequest[0x0x560ff9596c00]:
method=POST
uri=/SOGo/Microsoft-Server-ActiveSync?Cmd=Ping&User=user0%40domain1.tld&DeviceId=androidc111111111&DeviceType=Android
app=SOGo rqKey=Microsoft-Server-ActiveSync rqPath=(null)>
(len=51): the socket was shutdown
Nov 28 09:30:10 82a45ece1c0c sogod [53]: 11.22.33.44 "POST
/SOGo/Microsoft-Server-ActiveSync?Cmd=Ping&User=user0%40domain1.tld&DeviceId=androidc111111111&DeviceType=Android
HTTP/1.0" 200 51/327 91.502 - - 9M - 12
Nov 28 09:30:11 82a45ece1c0c sogod [53]:
<0x0x560ff965f1a0[SOGoActiveSyncDispatcher]> Change detected
during Sync, we push the content.*
Nov 28 09:30:11 82a45ece1c0c sogod [53]: 11.22.33.44 "POST
/SOGo/Microsoft-Server-ActiveSync?Cmd=Sync&User=user0%40domain1.tld&DeviceId=androidc111111111&DeviceType=Android
HTTP/1.0" 200 542/94 0.628 - - 684K - 13
Nov 28 09:30:12 82a45ece1c0c sogod [53]:
<0x0x560ff96e34a0[SOGoActiveSyncDispatcher]> Change detected
during Sync, we push the content.
Nov 28 09:30:12 82a45ece1c0c sogod [53]: 11.22.33.44 "POST
/SOGo/Microsoft-Server-ActiveSync?Cmd=Sync&User=user0%40domain1.tld&DeviceId=androidc111111111&DeviceType=Android
HTTP/1.0" 200 77/59 0.079 - - 0 - 13
Nov 28 09:30:12 82a45ece1c0c sogod [53]:
<0x0x560ff9cbd4c0[SOGoActiveSyncDispatcher]> Change detected
during Sync, we push the content.
Nov 28 09:30:12 82a45ece1c0c sogod [53]: 11.22.33.44 "POST
/SOGo/Microsoft-Server-ActiveSync?Cmd=Sync&User=user0%40domain1.tld&DeviceId=androidc111111111&DeviceType=Android
HTTP/1.0" 200 4858/94 0.450 - - 928K - 13
Nov 28 09:30:13 82a45ece1c0c sogod [53]:
<0x0x560ff9cbccb0[SOGoActiveSyncDispatcher]> Change detected
during Sync, we push the content.
Nov 28 09:30:13 82a45ece1c0c sogod [53]: 11.22.33.44 "POST
/SOGo/Microsoft-Server-ActiveSync?Cmd=Sync&User=user0%40domain1.tld&DeviceId=androidc111111111&DeviceType=Android
HTTP/1.0" 200 75/57 0.040 - - 0 - 13
Nov 28 09:30:14 82a45ece1c0c sogod [53]:
<0x0x560ff9c90110[SOGoActiveSyncDispatcher]> Change detected
during Sync, we push the content.
Nov 28 09:30:14 82a45ece1c0c sogod [53]: 11.22.33.44 "POST
/SOGo/Microsoft-Server-ActiveSync?Cmd=Sync&User=user0%40domain1.tld&DeviceId=androidc111111111&DeviceType=Android
HTTP/1.0" 200 5038/92 0.505 - - 4M - 13
Nov 28 09:30:15 82a45ece1c0c sogod [53]:
<0x0x560ff9d56120[SOGoActiveSyncDispatcher]> Change detected
during Sync, we push the content.
Nov 28 09:30:15 82a45ece1c0c sogod [53]: 11.22.33.44 "POST
/SOGo/Microsoft-Server-ActiveSync?Cmd=Sync&User=user0%40domain1.tld&DeviceId=androidc111111111&DeviceType=Android
HTTP/1.0" 200 2761/100 0.368 - - 792K - 13
Nov 28 09:30:16 82a45ece1c0c sogod [53]:
<0x0x560ff9867b20[SOGoActiveSyncDispatcher]> Change detected
during Sync, we push the content.
Nov 28 09:30:16 82a45ece1c0c sogod [53]: 11.22.33.44 "POST
/SOGo/Microsoft-Server-ActiveSync?Cmd=Sync&User=user0%40domain1.tld&DeviceId=androidc111111111&DeviceType=Android
HTTP/1.0" 200 76/58 0.058 - - 0 - 13
Nov 28 09:30:17 82a45ece1c0c sogod [53]:
<0x0x560ff9c83ea0[SOGoActiveSyncDispatcher]> Change detected
during Sync, we push the content.
Nov 28 09:30:17 82a45ece1c0c sogod [53]: 11.22.33.44 "POST
/SOGo/Microsoft-Server-ActiveSync?Cmd=Sync&User=user0%40domain1.tld&DeviceId=androidc111111111&DeviceType=Android
HTTP/1.0" 200 554/93 0.185 - - 0 - 13
Nov 28 09:30:17 82a45ece1c0c sogod [53]:
<0x0x560ff9a1e160[SOGoActiveSyncDispatcher]> Change detected
during Sync, we push the content.
Nov 28 09:30:17 82a45ece1c0c sogod [53]: 11.22.33.44 "POST
/SOGo/Microsoft-Server-ActiveSync?Cmd=Sync&User=user0%40domain1.tld&DeviceId=androidc111111111&DeviceType=Android
HTTP/1.0" 200 73/55 0.029 - - 0 - 13
Nov 28 09:30:18 82a45ece1c0c sogod [53]:
<0x0x560ff97249e0[SOGoActiveSyncDispatcher]> Change detected
during Sync, we push the content.
Nov 28 09:30:18 82a45ece1c0c sogod [53]: 11.22.33.44 "POST
/SOGo/Microsoft-Server-ActiveSync?Cmd=Sync&User=user0%40domain1.tld&DeviceId=androidc111111111&DeviceType=Android
HTTP/1.0" 200 4387/90 0.312 - - 0 - 13
Nov 28 09:30:21 82a45ece1c0c sogod [53]:
<0x0x560ff9d9e240[SOGoActiveSyncDispatcher]> Sleeping 45
seconds while detecting changes for user [email protected] in
Ping...
[...]
I see messages like this all over the place.
This behavior is also consistent across different Android
devices and versions.
The update to 5.12.3 happened in October, and the problems
have started appearing then. Config-wise, SOGoURLEncryption
was enabled, no other sogo changes that I can see from the
changelog:
## file: /var/lib/sogo/GNUstep/Defaults/sogod.plist
<key>SOGoURLEncryptionEnabled</key>
<string>YES</string>
<key>SOGoURLEncryptionPassphrase</key>
<string>${SOGO_URL_ENCRYPTION_KEY}</string>
(source:
https://github.com/mailcow/mailcow-dockerized/compare/2025-09b...2025-09c#diff-68f6a9b5f4588a9c9597d782de654b22e2dbbd62f8f36f9e6699226a3906adabR53-R56
)
Since this problem started to occur, the calendars have become
effectively unusable on Android devices. I'm really at a loss
of what to do next. Any help appreciated, my family is
breathing down my neck... ;)
Best,
Lars
*Be careful with this message: it is coming from an external sender*
Do not open attachments nor click on links, unless you are sure that
the content is safe
Scanned by Alcad Security System
