Hello, Usually, it means there is a mandatory value in your current section that is not set.
In the general section the mandatory values are: * Time zone * Password secondary email value if set * Answer for password recovery question if set Could you check that? Cheers, -- Quentin Hivert || Alinto || R&D Lead Developer 19 Quai Perrache 69002 Lyon www.alinto.com <http://www.alinto.com> From: [email protected] <[email protected]> On Behalf Of Odhiambo Washington Sent: lundi 19 mai 2025 12:45 To: [email protected] Subject: [SOGo] Unable to edit Calendar, AddressBook, and Mail preferences Hello everyone, I am running SOGO 5.12.1 on Ubuntu/Debian. I am facing a strange problem: When I go to edit my account preferences, only the General section is editable. Calendar, AddressBook, and Mail are all greyed out. I have tried debugging this issue without success and hope someone can help. TIA Here is my sogo.log with debug enabled just for one session: ``` May 18 13:21:11 sogod [201050]: |SOGo| starting method 'POST' on uri '/SOGo/so/passwordRecoveryEnabled' May 19 13:21:11 sogod [201050]: |SOGo| traverse(acquire): passwordRecoveryEnabled May 19 13:21:11 sogod [201050]: |SOGo| do traverse name: 'passwordRecoveryEnabled' May 19 13:21:11 sogod [201050]: |SOGo| request took 0.001203 seconds to execute May 19 13:21:11 sogod [201050]: 127.0.0.1 "POST /SOGo/so/passwordRecoveryEnabled HTTP/1.0" 200 30/57 0.004 - - 0 - 12 May 19 13:21:13 sogod [201050]: |SOGo| starting method 'POST' on uri '/SOGo/so/passwordRecoveryEnabled' May 19 13:21:13 sogod [201050]: |SOGo| traverse(acquire): passwordRecoveryEnabled May 19 13:21:13 sogod [201050]: |SOGo| do traverse name: 'passwordRecoveryEnabled' May 19 13:21:13 sogod [201050]: |SOGo| request took 0.001319 seconds to execute May 19 13:21:13 sogod [201050]: 127.0.0.1 "POST /SOGo/so/passwordRecoveryEnabled HTTP/1.0" 200 30/57 0.003 - - 0 - 12 May 19 13:21:15 sogod [201050]: |SOGo| starting method 'POST' on uri '/SOGo/so/passwordRecoveryEnabled' May 19 13:21:15 sogod [201050]: |SOGo| traverse(acquire): passwordRecoveryEnabled May 19 13:21:15 sogod [201050]: |SOGo| do traverse name: 'passwordRecoveryEnabled' May 19 13:21:15 sogod [201050]: |SOGo| request took 0.001322 seconds to execute May 19 13:21:15 sogod [201050]: 127.0.0.1 "POST /SOGo/so/passwordRecoveryEnabled HTTP/1.0" 200 30/51 0.003 - - 0 - 12 May 19 13:21:17 sogod [201050]: |SOGo| starting method 'POST' on uri '/SOGo/so/passwordRecoveryEnabled' May 19 13:21:17 sogod [201050]: |SOGo| traverse(acquire): passwordRecoveryEnabled May 19 13:21:17 sogod [201050]: |SOGo| do traverse name: 'passwordRecoveryEnabled' May 19 13:21:17 sogod [201050]: |SOGo| request took 0.001270 seconds to execute May 19 13:21:17 sogod [201050]: 127.0.0.1 "POST /SOGo/so/passwordRecoveryEnabled HTTP/1.0" 200 30/51 0.003 - - 0 - 12 May 19 13:21:18 sogod [201050]: |SOGo| starting method 'POST' on uri '/SOGo/connect' May 19 13:21:18 sogod [201050]: |SOGo| traverse(acquire): SOGo => connect May 19 13:21:18 sogod [201050]: |SOGo| do traverse name: 'SOGo' May 19 13:21:18 sogod [201050]: |SOGo| do traverse name: 'connect' May 19 13:21:18 sogod [201050]: |SOGo| set clientObject: <SOGo[0x0x5aef292c2970]: name=SOGo> 2025-05-19 13:21:18.480 sogod[201050:201050] MySQL4 connection established 0x0x5aef293d61a0 2025-05-19 13:21:18.480 sogod[201050:201050] ---------- -[MySQL4Channel openChannel]: <MySQL4Channel[0x0x5aef2999c000] connection=0x0x5aef293d61a0> opens channel count[0] 2025-05-19 13:21:18.480 sogod[201050:201050] MySQL4 channel 0x0x5aef2999c000 opened (connection=0x0x5aef293d61a0,postfixadmin) 2025-05-19 13:21:18.480 sogod[201050:201050] <MySQL4Channel[0x0x5aef2999c000] connection=0x0x5aef293d61a0> SQL: SELECT c_password FROM sogo_auth_view WHERE c_uid = '[email protected] <mailto:[email protected]> '; 2025-05-19 13:21:18.481 sogod[201050:201050] <MySQL4Channel[0x0x5aef2999c000] connection=0x0x5aef293d61a0> query has results, entering fetch-mode. May 19 13:21:18 sogod [201050]: SOGoRootPage successful login from '127.0.0.1' for user '[email protected] <mailto:[email protected]> ' - expire = -1 grace = -1 2025-05-19 13:21:18.700 sogod[201050:201050] MySQL4 connection established 0x0x5aef28fde9d0 2025-05-19 13:21:18.700 sogod[201050:201050] ---------- -[MySQL4Channel openChannel]: <MySQL4Channel[0x0x5aef29aff830] connection=0x0x5aef28fde9d0> opens channel count[1] 2025-05-19 13:21:18.700 sogod[201050:201050] MySQL4 channel 0x0x5aef29aff830 opened (connection=0x0x5aef28fde9d0,postfixadmin) 2025-05-19 13:21:18.700 sogod[201050:201050] <MySQL4Channel[0x0x5aef29aff830] connection=0x0x5aef28fde9d0> SQL: BEGIN; 2025-05-19 13:21:18.701 sogod[201050:201050] <MySQL4Channel[0x0x5aef29aff830] connection=0x0x5aef28fde9d0> query has no results. 2025-05-19 13:21:18.701 sogod[201050:201050] <MySQL4Channel[0x0x5aef29aff830] connection=0x0x5aef28fde9d0> SQL: SELECT t1.c_creationdate, t1.c_id, t1.c_lastseen, t1.c_value FROM sogo_sessions_folder t1 WHERE t1.c_id='pmcKIFfw7DbunW+r'; 2025-05-19 13:21:18.701 sogod[201050:201050] <MySQL4Channel[0x0x5aef29aff830] connection=0x0x5aef28fde9d0> query has results, entering fetch-mode. 2025-05-19 13:21:18.701 sogod[201050:201050] <MySQL4Channel[0x0x5aef29aff830] connection=0x0x5aef28fde9d0> SQL: ROLLBACK; 2025-05-19 13:21:18.701 sogod[201050:201050] <MySQL4Channel[0x0x5aef29aff830] connection=0x0x5aef28fde9d0> query has no results. 2025-05-19 13:21:18.701 sogod[201050:201050] <MySQL4Channel[0x0x5aef2999c000] connection=0x0x5aef293d61a0> SQL: BEGIN; 2025-05-19 13:21:18.702 sogod[201050:201050] <MySQL4Channel[0x0x5aef2999c000] connection=0x0x5aef293d61a0> query has no results. 2025-05-19 13:21:18.702 sogod[201050:201050] <MySQL4Channel[0x0x5aef2999c000] connection=0x0x5aef293d61a0> SQL: INSERT INTO sogo_sessions_folder (c_lastseen, c_creationdate, c_value, c_id) VALUES (1747650078, 1747650078, '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 xJ7BdDBD5iPqemQpq4MAY4ZnJUrFXm7ltRhALeMJe1ACO/SfKqIQ', 'pmcKIFfw7DbunW+r'); 2025-05-19 13:21:18.702 sogod[201050:201050] <MySQL4Channel[0x0x5aef2999c000] connection=0x0x5aef293d61a0> query has no results. 2025-05-19 13:21:18.702 sogod[201050:201050] <MySQL4Channel[0x0x5aef2999c000] connection=0x0x5aef293d61a0> SQL: COMMIT; 2025-05-19 13:21:18.705 sogod[201050:201050] <MySQL4Channel[0x0x5aef2999c000] connection=0x0x5aef293d61a0> query has no results. May 19 13:21:18 sogod [201050]: |SOGo| request took 0.315990 seconds to execute May 19 13:21:18 sogod [201050]: 127.0.0.1 "POST /SOGo/connect HTTP/1.0" 200 100/92 0.318 - - -72K - 14 May 19 13:21:19 sogod [201050]: |SOGo| starting method 'GET' on uri '/SOGo/so/qv0dJIpSokxqVcUG9nHKYnb6DxIPh8rzMLnZrq2CZkM-' May 19 13:21:19 sogod [201050]: |SOGo| traverse(acquire): qv0dJIpSokxqVcUG9nHKYnb6DxIPh8rzMLnZrq2CZkM- May 19 13:21:19 sogod [201050]: |SOGo| do traverse name: 'qv0dJIpSokxqVcUG9nHKYnb6DxIPh8rzMLnZrq2CZkM-' May 19 13:21:19 sogod [201050]: |SOGo| set clientObject: <0x5aef29abfaf0[SOGoUserFolder]: [email protected] <mailto:[email protected]> container=0x5aef292c2970/(null)> May 19 13:21:19 sogod [201050]: |SOGo| request took 0.005777 seconds to execute May 19 13:21:19 sogod [201050]: 127.0.0.1 "GET /SOGo/so/qv0dJIpSokxqVcUG9nHKYnb6DxIPh8rzMLnZrq2CZkM- HTTP/1.0" 302 0/0 0.007 - - 0 - 14 May 19 13:21:19 sogod [201050]: |SOGo| starting method 'GET' on uri '/SOGo/so/qv0dJIpSokxqVcUG9nHKYnb6DxIPh8rzMLnZrq2CZkM-/view' May 19 13:21:19 sogod [201050]: |SOGo| traverse(acquire): qv0dJIpSokxqVcUG9nHKYnb6DxIPh8rzMLnZrq2CZkM- => view May 19 13:21:19 sogod [201050]: |SOGo| do traverse name: 'qv0dJIpSokxqVcUG9nHKYnb6DxIPh8rzMLnZrq2CZkM-' May 19 13:21:19 sogod [201050]: |SOGo| do traverse name: 'view' May 19 13:21:19 sogod [201050]: |SOGo| set clientObject: <0x5aef297359b0[SOGoUserFolder]: [email protected] <mailto:[email protected]> container=0x5aef292c2970/(null)> May 19 13:21:19 sogod [201050]: |SOGo| request took 0.009275 seconds to execute May 19 13:21:19 sogod [201050]: 127.0.0.1 "GET /SOGo/so/qv0dJIpSokxqVcUG9nHKYnb6DxIPh8rzMLnZrq2CZkM-/view HTTP/1.0" 302 0/0 0.011 - - 0 - 14 May 19 13:21:19 sogod [201050]: |SOGo| starting method 'GET' on uri '/SOGo/so/qv0dJIpSokxqVcUG9nHKYnb6DxIPh8rzMLnZrq2CZkM-/Mail' May 19 13:21:19 sogod [201050]: |SOGo| traverse(acquire): qv0dJIpSokxqVcUG9nHKYnb6DxIPh8rzMLnZrq2CZkM- => Mail May 19 13:21:19 sogod [201050]: |SOGo| do traverse name: 'qv0dJIpSokxqVcUG9nHKYnb6DxIPh8rzMLnZrq2CZkM-' May 19 13:21:19 sogod [201050]: |SOGo| do traverse name: 'Mail' May 19 13:21:19 sogod [201050]: |SOGo| set clientObject: <0x5aef29a22150[SOGoMailAccounts]: name=Mail container=0x5aef29abfaf0/qv0dJIpSokxqVcUG9nHKYnb6DxIPh8rzMLnZrq2CZkM-> May 19 13:21:19 sogod [201050]: |SOGo| request took 0.007604 seconds to execute May 19 13:21:19 sogod [201050]: 127.0.0.1 "GET /SOGo/so/qv0dJIpSokxqVcUG9nHKYnb6DxIPh8rzMLnZrq2CZkM-/Mail HTTP/1.0" 302 0/0 0.010 - - 0 - 14 May 19 13:21:19 sogod [201050]: |SOGo| starting method 'GET' on uri '/SOGo/so/qv0dJIpSokxqVcUG9nHKYnb6DxIPh8rzMLnZrq2CZkM-/Mail/view' May 19 13:21:19 sogod [201050]: |SOGo| traverse(acquire): qv0dJIpSokxqVcUG9nHKYnb6DxIPh8rzMLnZrq2CZkM- => Mail => view May 19 13:21:19 sogod [201050]: |SOGo| do traverse name: 'qv0dJIpSokxqVcUG9nHKYnb6DxIPh8rzMLnZrq2CZkM-' May 19 13:21:19 sogod [201050]: |SOGo| do traverse name: 'Mail' May 19 13:21:19 sogod [201050]: |SOGo| do traverse name: 'view' May 19 13:21:19 sogod [201050]: |SOGo| set clientObject: <0x5aef299e9610[SOGoMailAccounts]: name=Mail container=0x5aef29b30900/qv0dJIpSokxqVcUG9nHKYnb6DxIPh8rzMLnZrq2CZkM-> May 19 13:21:19 sogod [201050]: |SOGo| request took 0.112601 seconds to execute May 19 13:21:19 sogod [201050]: 127.0.0.1 "GET /SOGo/so/qv0dJIpSokxqVcUG9nHKYnb6DxIPh8rzMLnZrq2CZkM-/Mail/view HTTP/1.0" 200 23711/0 0.117 106672 77% 1M - 14 May 19 13:21:20 sogod [201050]: |SOGo| starting method 'GET' on uri '/SOGo/so/qv0dJIpSokxqVcUG9nHKYnb6DxIPh8rzMLnZrq2CZkM-/Calendar/alarmslist?browserTime=1747650080' May 19 13:21:20 sogod [201050]: |SOGo| traverse(acquire): qv0dJIpSokxqVcUG9nHKYnb6DxIPh8rzMLnZrq2CZkM- => Calendar => alarmslist May 19 13:21:20 sogod [201050]: |SOGo| do traverse name: 'qv0dJIpSokxqVcUG9nHKYnb6DxIPh8rzMLnZrq2CZkM-' May 19 13:21:20 sogod [201050]: |SOGo| do traverse name: 'Calendar' May 19 13:21:20 sogod [201050]: <0x0x5aef29a1a1a0[SOGoWebDAVAclManager]> entry '{DAV:}write' already exists in DAV permissions table May 19 13:21:20 sogod [201050]: <0x0x5aef29a1a1a0[SOGoWebDAVAclManager]> entry '{DAV:}write-properties' already exists in DAV permissions table May 19 13:21:20 sogod [201050]: <0x0x5aef29a1a1a0[SOGoWebDAVAclManager]> entry '{DAV:}write-content' already exists in DAV permissions table May 19 13:21:20 sogod [201050]: |SOGo| do traverse name: 'alarmslist' 2025-05-19 13:21:20.359 sogod[201050:201050] <MySQL4Channel[0x0x5aef29aff830] connection=0x0x5aef28fde9d0> SQL: SELECT c_path4 FROM sogo_folder_info WHERE c_path2 = '[email protected] <mailto:[email protected]> ' AND c_folder_type = 'Appointment'; 2025-05-19 13:21:20.361 sogod[201050:201050] <MySQL4Channel[0x0x5aef29aff830] connection=0x0x5aef28fde9d0> query has results, entering fetch-mode. May 19 13:21:20 sogod [201050]: |SOGo| set clientObject: <0x5aef297818a0[SOGoAppointmentFolders]: name=Calendar container=0x5aef29c086a0/qv0dJIpSokxqVcUG9nHKYnb6DxIPh8rzMLnZrq2CZkM-> 2025-05-19 13:21:20.366 sogod[201050:201050] <MySQL4Channel[0x0x5aef29aff830] connection=0x0x5aef28fde9d0> SQL: SELECT c_name, c_nextalarm, c_iscycle FROM sogowashmx500014485b0f0_quick WHERE (((c_nextalarm <= 1747822880) AND (c_nextalarm >= 1747650080)) OR ((c_nextalarm > 0) AND (c_nextalarm <= 1747650080) AND (c_enddate > 1747650080))); 2025-05-19 13:21:20.367 sogod[201050:201050] <MySQL4Channel[0x0x5aef29aff830] connection=0x0x5aef28fde9d0> query has results, entering fetch-mode. May 19 13:21:20 sogod [201050]: |SOGo| request took 0.016223 seconds to execute May 19 13:21:20 sogod [201050]: 127.0.0.1 "GET /SOGo/so/qv0dJIpSokxqVcUG9nHKYnb6DxIPh8rzMLnZrq2CZkM-/Calendar/alarmslist?browserTime=1747650080 HTTP/1.0" 200 60/0 0.018 - - 512K - 14 May 19 13:21:20 sogod [201050]: |SOGo| starting method 'POST' on uri '/SOGo/so/qv0dJIpSokxqVcUG9nHKYnb6DxIPh8rzMLnZrq2CZkM-/Mail/0/folderINBOX/changes' May 19 13:21:20 sogod [201050]: |SOGo| traverse(acquire): qv0dJIpSokxqVcUG9nHKYnb6DxIPh8rzMLnZrq2CZkM- => Mail => 0 => folderINBOX => changes May 19 13:21:20 sogod [201050]: |SOGo| do traverse name: 'qv0dJIpSokxqVcUG9nHKYnb6DxIPh8rzMLnZrq2CZkM-' May 19 13:21:20 sogod [201050]: |SOGo| do traverse name: 'Mail' May 19 13:21:20 sogod [201050]: |SOGo| do traverse name: '0' May 19 13:21:20 sogod [201051]: |SOGo| starting method 'GET' on uri '/SOGo/so/qv0dJIpSokxqVcUG9nHKYnb6DxIPh8rzMLnZrq2CZkM-/Mail/0/view' May 19 13:21:20 sogod [201050]: |SOGo| do traverse name: 'folderINBOX' May 19 13:21:20 sogod [201051]: |SOGo| traverse(acquire): qv0dJIpSokxqVcUG9nHKYnb6DxIPh8rzMLnZrq2CZkM- => Mail => 0 => view May 19 13:21:20 sogod [201051]: |SOGo| do traverse name: 'qv0dJIpSokxqVcUG9nHKYnb6DxIPh8rzMLnZrq2CZkM-' May 19 13:21:20 sogod [201050]: |SOGo| do traverse name: 'changes' May 19 13:21:20 sogod [201051]: |SOGo| do traverse name: 'Mail' May 19 13:21:20 sogod [201051]: |SOGo| do traverse name: '0' May 19 13:21:20 sogod [201050]: |SOGo| set clientObject: <0x5aef29744d80[SOGoMailFolder]: name=folderINBOX container=0x5aef29daddc0/0> May 19 13:21:20 sogod [201051]: |SOGo| do traverse name: 'view' May 19 13:21:20 sogod [201050]: |SOGo| request took 0.016102 seconds to execute May 19 13:21:20 sogod [201050]: 127.0.0.1 "POST /SOGo/so/qv0dJIpSokxqVcUG9nHKYnb6DxIPh8rzMLnZrq2CZkM-/Mail/0/folderINBOX/changes HTTP/1.0" 200 21/126 0.018 - - 0 - 14 May 19 13:21:20 sogod [201051]: |SOGo| set clientObject: <0x5aef29364e60[SOGoMailAccount]: name=0 container=0x5aef29207db0/Mail> May 19 13:21:20 sogod [201051]: |SOGo| request took 0.237603 seconds to execute May 19 13:21:20 sogod [201051]: 127.0.0.1 "GET /SOGo/so/qv0dJIpSokxqVcUG9nHKYnb6DxIPh8rzMLnZrq2CZkM-/Mail/0/view HTTP/1.0" 200 901/0 0.240 - - 512K - 14 May 19 13:21:20 sogod [201051]: |SOGo| starting method 'POST' on uri '/SOGo/so/qv0dJIpSokxqVcUG9nHKYnb6DxIPh8rzMLnZrq2CZkM-/Mail/0/folderINBOX/view' May 19 13:21:20 sogod [201051]: |SOGo| traverse(acquire): qv0dJIpSokxqVcUG9nHKYnb6DxIPh8rzMLnZrq2CZkM- => Mail => 0 => folderINBOX => view May 19 13:21:20 sogod [201051]: |SOGo| do traverse name: 'qv0dJIpSokxqVcUG9nHKYnb6DxIPh8rzMLnZrq2CZkM-' May 19 13:21:20 sogod [201051]: |SOGo| do traverse name: 'Mail' May 19 13:21:20 sogod [201051]: |SOGo| do traverse name: '0' May 19 13:21:20 sogod [201051]: |SOGo| do traverse name: 'folderINBOX' May 19 13:21:20 sogod [201051]: |SOGo| do traverse name: 'view' May 19 13:21:20 sogod [201051]: |SOGo| set clientObject: <0x5aef29876930[SOGoMailFolder]: name=folderINBOX container=0x5aef2982faa0/0> May 19 13:21:20 sogod [201051]: |SOGo| request took 0.021370 seconds to execute May 19 13:21:20 sogod [201051]: 127.0.0.1 "POST /SOGo/so/qv0dJIpSokxqVcUG9nHKYnb6DxIPh8rzMLnZrq2CZkM-/Mail/0/folderINBOX/view HTTP/1.0" 200 428/48 0.026 - - 1M - 14 May 19 13:21:20 sogod [201051]: |SOGo| starting method 'POST' on uri '/SOGo/so/qv0dJIpSokxqVcUG9nHKYnb6DxIPh8rzMLnZrq2CZkM-/Mail/unseenCount' May 19 13:21:20 sogod [201051]: |SOGo| traverse(acquire): qv0dJIpSokxqVcUG9nHKYnb6DxIPh8rzMLnZrq2CZkM- => Mail => unseenCount May 19 13:21:20 sogod [201051]: |SOGo| do traverse name: 'qv0dJIpSokxqVcUG9nHKYnb6DxIPh8rzMLnZrq2CZkM-'May 19 13:21:20 sogod [201050]: |SOGo| starting method 'GET' on uri '/SOGo/so/qv0dJIpSokxqVcUG9nHKYnb6DxIPh8rzMLnZrq2CZkM-/Mail/0/folderINBOX/labels' May 19 13:21:20 sogod [201050]: |SOGo| traverse(acquire): qv0dJIpSokxqVcUG9nHKYnb6DxIPh8rzMLnZrq2CZkM- => Mail => 0 => folderINBOX => labels May 19 13:21:20 sogod [201050]: |SOGo| do traverse name: 'qv0dJIpSokxqVcUG9nHKYnb6DxIPh8rzMLnZrq2CZkM-' May 19 13:21:20 sogod [201051]: |SOGo| do traverse name: 'Mail' May 19 13:21:20 sogod [201051]: |SOGo| do traverse name: 'unseenCount' May 19 13:21:20 sogod [201050]: |SOGo| do traverse name: 'Mail' May 19 13:21:20 sogod [201050]: |SOGo| do traverse name: '0' May 19 13:21:20 sogod [201051]: |SOGo| set clientObject: <0x5aef296f9220[SOGoMailAccounts]: name=Mail container=0x5aef295cd000/qv0dJIpSokxqVcUG9nHKYnb6DxIPh8rzMLnZrq2CZkM-> May 19 13:21:20 sogod [201050]: |SOGo| do traverse name: 'folderINBOX' May 19 13:21:20 sogod [201050]: |SOGo| do traverse name: 'labels' May 19 13:21:20 sogod [201050]: |SOGo| set clientObject: <0x5aef296454b0[SOGoMailFolder]: name=folderINBOX container=0x5aef29833d90/0> May 19 13:21:20 sogod [201051]: |SOGo| request took 0.017489 seconds to execute May 19 13:21:20 sogod [201050]: |SOGo| request took 0.016065 seconds to execute May 19 13:21:20 sogod [201051]: 127.0.0.1 "POST /SOGo/so/qv0dJIpSokxqVcUG9nHKYnb6DxIPh8rzMLnZrq2CZkM-/Mail/unseenCount HTTP/1.0" 200 36/46 0.020 - - 0 - 14 May 19 13:21:20 sogod [201050]: 127.0.0.1 "GET /SOGo/so/qv0dJIpSokxqVcUG9nHKYnb6DxIPh8rzMLnZrq2CZkM-/Mail/0/folderINBOX/labels HTTP/1.0" 200 2/0 0.019 - - 0 - 14 May 19 13:21:46 sogod [201050]: |SOGo| starting method 'POST' on uri '/SOGo/so/qv0dJIpSokxqVcUG9nHKYnb6DxIPh8rzMLnZrq2CZkM-/Mail/0/folderINBOX/expunge' May 19 13:21:46 sogod [201051]: |SOGo| starting method 'GET' on uri '/SOGo/so/qv0dJIpSokxqVcUG9nHKYnb6DxIPh8rzMLnZrq2CZkM-/Preferences' May 19 13:21:46 sogod [201050]: |SOGo| traverse(acquire): qv0dJIpSokxqVcUG9nHKYnb6DxIPh8rzMLnZrq2CZkM- => Mail => 0 => folderINBOX => expunge May 19 13:21:46 sogod [201050]: |SOGo| do traverse name: 'qv0dJIpSokxqVcUG9nHKYnb6DxIPh8rzMLnZrq2CZkM-'May 19 13:21:46 sogod [201051]: |SOGo| traverse(acquire): qv0dJIpSokxqVcUG9nHKYnb6DxIPh8rzMLnZrq2CZkM- => Preferences May 19 13:21:46 sogod [201051]: |SOGo| do traverse name: 'qv0dJIpSokxqVcUG9nHKYnb6DxIPh8rzMLnZrq2CZkM-' May 19 13:21:46 sogod [201050]: |SOGo| do traverse name: 'Mail' May 19 13:21:46 sogod [201051]: |SOGo| do traverse name: 'Preferences' May 19 13:21:46 sogod [201050]: |SOGo| do traverse name: '0' May 19 13:21:46 sogod [201050]: |SOGo| do traverse name: 'folderINBOX' May 19 13:21:46 sogod [201050]: |SOGo| do traverse name: 'expunge' May 19 13:21:46 sogod [201050]: |SOGo| set clientObject: <0x5aef2970aed0[SOGoMailFolder]: name=folderINBOX container=0x5aef29833d90/0> May 19 13:21:46 sogod [201050]: |SOGo| request took 0.016111 seconds to execute May 19 13:21:46 sogod [201050]: 127.0.0.1 "POST /SOGo/so/qv0dJIpSokxqVcUG9nHKYnb6DxIPh8rzMLnZrq2CZkM-/Mail/0/folderINBOX/expunge HTTP/1.0" 204 0/0 0.019 - - 0 - 14 May 19 13:21:46 sogod [201051]: [WARN] <0x0x7d94e66d01e0[WOxElemBuilder]> could not locate builders: WOxExtElemBuilder,WOxExtElemBuilder May 19 13:21:46 sogod [201051]: |SOGo| set clientObject: <0x5aef2938e850[SOGoUserFolder]: [email protected] <mailto:[email protected]> container=0x5aef292c2970/(null)> 2025-05-19 13:21:47.115 sogod[201051:201051] <MySQL4Channel[0x0x5aef296f9ad0] connection=0x0x5aef2904b870> SQL: SELECT c_path4 FROM sogo_folder_info WHERE c_path2 = '[email protected] <mailto:[email protected]> ' AND c_folder_type = 'Contact'; 2025-05-19 13:21:47.116 sogod[201051:201051] <MySQL4Channel[0x0x5aef296f9ad0] connection=0x0x5aef2904b870> query has results, entering fetch-mode. 2025-05-19 13:21:47.117 sogod[201051:201051] <MySQL4Channel[0x0x5aef296f9ad0] connection=0x0x5aef2904b870> SQL: SELECT c_path4 FROM sogo_folder_info WHERE c_path2 = '[email protected] <mailto:[email protected]> ' AND c_folder_type = 'Contact'; 2025-05-19 13:21:47.117 sogod[201051:201051] <MySQL4Channel[0x0x5aef296f9ad0] connection=0x0x5aef2904b870> query has results, entering fetch-mode. 2025-05-19 13:21:47.118 sogod[201051:201051] <MySQL4Channel[0x0x5aef296f9ad0] connection=0x0x5aef2904b870> SQL: SELECT c_foldername FROM sogo_folder_info WHERE c_path = '/Users/[email protected]/Contacts/personal <http://[email protected]/Contacts/personal> '; 2025-05-19 13:21:47.118 sogod[201051:201051] <MySQL4Channel[0x0x5aef296f9ad0] connection=0x0x5aef2904b870> query has results, entering fetch-mode. May 19 13:21:47 sogod [201051]: |SOGo| request took 0.372066 seconds to execute May 19 13:21:47 sogod [201051]: 127.0.0.1 "GET /SOGo/so/qv0dJIpSokxqVcUG9nHKYnb6DxIPh8rzMLnZrq2CZkM-/Preferences HTTP/1.0" 200 28836/0 0.377 129752 77% 7M - 15 May 19 13:21:47 sogod [201051]: |SOGo| starting method 'GET' on uri '/SOGo/so/qv0dJIpSokxqVcUG9nHKYnb6DxIPh8rzMLnZrq2CZkM-/Calendar/alarmslist?browserTime=1747650107' May 19 13:21:47 sogod [201051]: |SOGo| traverse(acquire): qv0dJIpSokxqVcUG9nHKYnb6DxIPh8rzMLnZrq2CZkM- => Calendar => alarmslist May 19 13:21:47 sogod [201051]: |SOGo| do traverse name: 'qv0dJIpSokxqVcUG9nHKYnb6DxIPh8rzMLnZrq2CZkM-' May 19 13:21:47 sogod [201051]: |SOGo| do traverse name: 'Calendar' May 19 13:21:47 sogod [201051]: |SOGo| do traverse name: 'alarmslist' 2025-05-19 13:21:47.474 sogod[201051:201051] <MySQL4Channel[0x0x5aef296f9ad0] connection=0x0x5aef2904b870> SQL: SELECT c_path4 FROM sogo_folder_info WHERE c_path2 = '[email protected] <mailto:[email protected]> ' AND c_folder_type = 'Appointment'; May 19 13:21:47 sogod [201050]: |SOGo| starting method 'POST' on uri '/SOGo/so/qv0dJIpSokxqVcUG9nHKYnb6DxIPh8rzMLnZrq2CZkM-/Mail/0/folderINBOX/changes' 2025-05-19 13:21:47.475 sogod[201051:201051] <MySQL4Channel[0x0x5aef296f9ad0] connection=0x0x5aef2904b870> query has results, entering fetch-mode. May 19 13:21:47 sogod [201051]: |SOGo| set clientObject: <0x5aef29a67c50[SOGoAppointmentFolders]: name=Calendar container=0x5aef29a6be00/qv0dJIpSokxqVcUG9nHKYnb6DxIPh8rzMLnZrq2CZkM-> May 19 13:21:47 sogod [201050]: |SOGo| traverse(acquire): qv0dJIpSokxqVcUG9nHKYnb6DxIPh8rzMLnZrq2CZkM- => Mail => 0 => folderINBOX => changes May 19 13:21:47 sogod [201050]: |SOGo| do traverse name: 'qv0dJIpSokxqVcUG9nHKYnb6DxIPh8rzMLnZrq2CZkM-' 2025-05-19 13:21:47.479 sogod[201051:201051] <MySQL4Channel[0x0x5aef296f9ad0] connection=0x0x5aef2904b870> SQL: SELECT c_name, c_nextalarm, c_iscycle FROM sogowashmx500014485b0f0_quick WHERE (((c_nextalarm <= 1747822907) AND (c_nextalarm >= 1747650107)) OR ((c_nextalarm > 0) AND (c_nextalarm <= 1747650107) AND (c_enddate > 1747650107))); 2025-05-19 13:21:47.479 sogod[201051:201051] <MySQL4Channel[0x0x5aef296f9ad0] connection=0x0x5aef2904b870> query has results, entering fetch-mode. May 19 13:21:47 sogod [201050]: |SOGo| do traverse name: 'Mail' May 19 13:21:47 sogod [201050]: |SOGo| do traverse name: '0' May 19 13:21:47 sogod [201051]: |SOGo| request took 0.012910 seconds to execute May 19 13:21:47 sogod [201051]: 127.0.0.1 "GET /SOGo/so/qv0dJIpSokxqVcUG9nHKYnb6DxIPh8rzMLnZrq2CZkM-/Calendar/alarmslist?browserTime=1747650107 HTTP/1.0" 200 60/0 0.015 - - 0 - 14 May 19 13:21:47 sogod [201050]: |SOGo| do traverse name: 'folderINBOX' May 19 13:21:47 sogod [201050]: |SOGo| do traverse name: 'changes' May 19 13:21:47 sogod [201050]: |SOGo| set clientObject: <0x5aef29c13470[SOGoMailFolder]: name=folderINBOX container=0x5aef29833d90/0> May 19 13:21:47 sogod [201050]: |SOGo| request took 0.017097 seconds to execute May 19 13:21:47 sogod [201050]: 127.0.0.1 "POST /SOGo/so/qv0dJIpSokxqVcUG9nHKYnb6DxIPh8rzMLnZrq2CZkM-/Mail/0/folderINBOX/changes HTTP/1.0" 200 21/126 0.020 - - 0 - 14 May 19 13:21:47 sogod [201050]: |SOGo| starting method 'GET' on uri '/SOGo/so/qv0dJIpSokxqVcUG9nHKYnb6DxIPh8rzMLnZrq2CZkM-/activeExternalSieveScripts' May 19 13:21:47 sogod [201050]: |SOGo| traverse(acquire): qv0dJIpSokxqVcUG9nHKYnb6DxIPh8rzMLnZrq2CZkM- => activeExternalSieveScripts May 19 13:21:47 sogod [201050]: |SOGo| do traverse name: 'qv0dJIpSokxqVcUG9nHKYnb6DxIPh8rzMLnZrq2CZkM-' May 19 13:21:47 sogod [201050]: |SOGo| do traverse name: 'activeExternalSieveScripts' May 19 13:21:47 sogod [201050]: |SOGo| set clientObject: <0x5aef29be4350[SOGoUserFolder]: [email protected] <mailto:[email protected]> container=0x5aef292c2970/(null)> May 19 13:21:47 sogod [201050]: |SOGo| request took 0.198152 seconds to execute May 19 13:21:47 sogod [201050]: 127.0.0.1 "GET /SOGo/so/qv0dJIpSokxqVcUG9nHKYnb6DxIPh8rzMLnZrq2CZkM-/activeExternalSieveScripts HTTP/1.0" 404 0/0 0.200 - - 0 - 14 ``` And here is my sogo.conf: ``` { SOGoProfileURL = "mysql://sogou:[email protected]:3306/postfixadmin/sogo_user_profile <http://sogou:[email protected]:3306/postfixadmin/sogo_user_profile> "; OCSFolderInfoURL = "mysql://sogou:[email protected]:3306/postfixadmin/sogo_folder_info <http://sogou:[email protected]:3306/postfixadmin/sogo_folder_info> "; OCSSessionsFolderURL = "mysql://sogou:[email protected]:3306/postfixadmin/sogo_sessions_folder <http://sogou:[email protected]:3306/postfixadmin/sogo_sessions_folder> "; OCSEMailAlarmsFolderURL = "mysql://sogou:[email protected]:3306/postfixadmin/sogo_alarms_folder <http://sogou:[email protected]:3306/postfixadmin/sogo_alarms_folder> "; OCSAdminURL = "mysql://sogou:[email protected]:3306/postfixadmin/sogo_admin <http://sogou:[email protected]:3306/postfixadmin/sogo_admin> "; SOGoDraftsFolderName = Drafts; SOGoSentFolderName = Sent; SOGoTrashFolderName = Trash; SOGoJunkFolderName = Junk; SOGoTemplatesFolderName = Templates; SOGoIMAPServer = localhost; SOGoSMTPServer = 127.0.0.1; SOGoMailDomain = myhidden-domain.name <http://myhidden-domain.name> ; SOGoMailingMechanism = smtp; SOGoForceExternalLoginWithEmail = NO; NGImap4ConnectionStringSeparator = "."; NGImap4DisableIMAP4Pooling = NO; SOGoLoginModule = Mail; SOGoPageTitle = "Our Domain Calendar"; SOGoEnableMailCleaning = YES; SOGoAnimationMode = none; SOGoDesktopNotifications = <*I1>; SOGoMailAddOutgoingAddresses = <*I1>; SOGoSelectedAddressBook = "personal"; SOGoCalendarDAVAccessEnabled = YES; SOGoAddressBookDAVAccessEnabled = YES; SOGoGlobalAddressBookFirstEntries = YES; SOGoSieveFilters = ( { actions = ( { argument = "Spam"; method = fileinto; }, { argument = "<null>"; method = stop; } ); active = <*I0>; match = any; name = Spam; rules = ( { "custom_header" = "X-Spam-Flag"; field = header; operator = is; value = YES; } ); } ); SOGoAppointmentSendEMailNotifications = YES; SOGoACLsSendEMailNotifications = NO; SOGoFoldersSendEMailNotifications = NO; SOGoEnableEMailAlarms = YES; SOGoPasswordChangeEnabled = YES; SOGoPasswordRecoveryEnabled = YES; SOGoPasswordRecoveryMode = SecondaryEmail; SOGoPasswordRecoveryDomains = ("myhidden-domain.name <http://myhidden-domain.name> ", "myhidden-domain.name <http://myhidden-domain.name> ", "our-other-domain.name <http://our-other-domain.name> "); SOGoPasswordRecoveryMode = SecondaryEmail; domains = { myhidden-domain.name <http://myhidden-domain.name> = { SOGoMailDomain = myhidden-domain.name <http://myhidden-domain.name> ; SOGoIMAPServer = localhost; SOGoUserSources = ( { type = sql; canAuthenticate = YES; displayName = "Our Domain"; isAddressBook = NO; displayName = "Global Address Book"; userPasswordAlgorithm = ARGON2I; viewURL = "mysql://sogou:[email protected]:3306/postfixadmin/sogo_auth_view <http://sogou:[email protected]:3306/postfixadmin/sogo_auth_view> "; hostname = 127.0.0.1; port = 143; id = public_panafcon; } ); }; domain2.name <http://domain2.name> = { SOGoMailDomain = domain2.name <http://domain2.name> ; SOGoIMAPServer = localhost; SOGoUserSources = ( { type = sql; canAuthenticate = YES; displayName = "Domain 2"; isAddressBook = NO; displayName = "Global Address Book"; userPasswordAlgorithm = ARGON2I; viewURL = "mysql://sogou:[email protected]:3306/postfixadmin/sogo_auth_view"; hostname = 127.0.0.1; port = 143; id = public_domain2; } ); }; domain3.org <http://domain3.org> = { SOGoMailDomain = domain3.org <http://domain3.org> ; SOGoIMAPServer = localhost; SOGoUserSources = ( { type = sql; canAuthenticate = YES; displayName = "Domain 3"; isAddressBook = NO; displayName = "Global Address Book"; userPasswordAlgorithm = ARGON2I; viewURL = "mysql://sogou:[email protected]:3306/postfixadmin/sogo_auth_view <http://sogou:[email protected]:3306/postfixadmin/sogo_auth_view> "; hostname = 127.0.0.1; port = 143; id = public_domain3; } ); }; }; SOGoUserSources = ( { type = sql; id = directory; canAuthenticate = YES; isAddressBook = YES; userPasswordAlgorithm = ARGON2I; viewURL = "mysql://sogou:[email protected]:3306/postfixadmin/sogo_auth_view <http://sogou:[email protected]:3306/postfixadmin/sogo_auth_view> "; displayName = "Global Address Book"; } ); SOGoPageTitle = "SOGo Groupware"; SOGoRefreshViewCheck = every_2_minutes; SOGoVacationEnabled = YES; SOGoForwardEnabled = YES; SOGoSieveScriptsEnabled = YES; SOGoMailAuxiliaryUserAccountsEnabled = YES; SOGoTrustProxyAuthentication = NO; SOGoXSRFValidationEnabled = NO; SOGoSoftQuotaRatio = 0.9; SOGoMailAddOutgoingAddresses = YES; SOGoSupportedLanguages = ("English", "SpanishSpain", "French"); SOGoMaximumFailedLoginCount = 5; SOGoMaximumFailedLoginInterval = 30; SOGoFailedLoginBlockInterval = 300; SOGoCacheCleanupInterval = 360; SOGoURLEncryptionEnabled = YES; SOGoURLEncryptionPassphrase = "VXXXXXXX1P4P"; SOGoMailAuxiliaryUserAccountsEnabled = YES; SOGoCreateIdentitiesDisabled = NO; SOGoLanguage = English; SOGoCalendarDefaultRoles = ( PublicDAndTViewer, ConfidentialDAndTViewer ); SOGoSuperUsernames = ("[email protected] <mailto:[email protected]> ", "[email protected] <mailto:[email protected]> "); SxVMemLimit = 4096; SOGoMemcachedHost = "127.0.0.1"; WOWorkersCount = 15; SOGoMaximumPingInterval = 3540; SOGoMaximumSyncInterval = 3540; SOGoInternalSyncInterval = 60; SOGoMaximumSyncResponseSize = 512; SOGoMaximumSyncWindowSize = 30; SOGoEASDebugEnabled = YES; SOGoDebugRequests = YES; MySQL4DebugEnabled = YES; SoDebugObjectTraversal = YES; SoSecurityManagerDebugEnabled = NO; } ``` -- Best regards, Odhiambo WASHINGTON, Nairobi,KE +254 7 3200 0004/+254 7 2274 3223 In an Internet failure case, the #1 suspect is a constant: DNS. "Oh, the cruft.", egrep -v '^$|^.*#' ¯\_(ツ)_/¯ :-) [How to ask smart questions: http://www.catb.org/~esr/faqs/smart-questions.html]
