Re: [SOGo] Can't edit signature/Can remove default identity

Thu, 14 Nov 2024 03:23:59 -0800 

Hello

Am 12.11.24 um 08:57 schrieb Daniel LE BRAY ([email protected]):



Le 11/11/2024 à 10:35, Christian Mack ([email protected]) a 
écrit :


Am 08.11.24 um 17:03 schrieb Daniel LE BRAY ([email protected]):

we are facing two problems with our SOGo setup:
- signatures can't be edited/modified

precisely, you can do whatever you want in the UI, the server logs no 
error (http code 200) but nothing changes


Did you relogin to SOGo?
Perhaps this is a caching problem.


no it's not a caching problem

we tried with 3 different browsers, in private navigation mode, and with 
3 differents accounts: same results.



Sigantures can be edited and settings saved, no error reported, but the 
signature are not recorded





Did you first click the "OK" button, and then press the green circle 
with the diskette symbol on the right corner to store your changes?



I can not reproduce your problem, neither in my test system nor on SOGo 
demo site.

My changes on signatures are always stored.


- you can remove the default identity
even if this is the only one you got, which can be quite dumb



As long as you can add a new one, I don't see the problem.



Problem is that people can remove the default identity while they don't 
have any other ifentity set. This is not a regular behaviour as you may 
end with no identity at all. Plus, our accounts are managed through 
LDAP, we can avoid changing passwords through SOGo (which is what we do) 
so allowing people to change their default id is not an expected behaviour.
At leat, is there a quick and easy way to remove the ability to add/ 
delete identities?



>> Some people prefer to send emails without signature.
> Sure, but it's not the problem here, the one we're facing is pepole who
> want to use asignature and they currently can't with SOGo
>

I just checked this.

After removing the default identity (and storing that change), when you 
relogin to the account, it will be there again.

Therefore it seems, you can not delete the default identity completely.


Kind regards,
Christian Mack

--
Christian Mack
Universität Konstanz
Kommunikations-, Informations-, Medienzentrum (KIM)
Abteilung IT-Dienste Forschung, Lehre, Infrastruktur
78457 Konstanz
+49 7531 88-4416



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