Hello Christian 
That single line does not ring any bell.
This error message only tells you, that you have some empty or
nonexisting variable when ther should be some content.Here is
​​​​​Jan 12 13:33:23 sogod [2566938]: [WARN] <0x0x7fafbf27bf60[WOxElemBuilder]> 
could not locate builders: WOxExtElemBuilder,WOxExtElemBuilder
Jan 12 13:33:23 sogod [2566938]: SOGoUserHomePage user '[email protected]' 
logged off
Jan 12 13:33:23 sogod [2566938]: 85.201.45.151 "GET 
/SOGo/so/[email protected]/logoff HTTP/1.1" 302 0/0 0.020 - - 668K - 15
2023-01-12 13:33:23.442 sogod[2564733:2564733] EXCEPTION: <NSException: 
0x563929dd57d0> NAME:NSRangeException REASON:in substringWithRange:, range { 0, 
9223372036854775807 } extends beyond size (0) INFO:(null)
Jan 12 13:33:23 sogod [2564733]: 85.201.45.151 "POST 
/SOGo/so/[email protected]/Mail/0/folderINBOX/expunge HTTP/1.1" 501 0/0 0.019 - 
- 0 - 15
Jan 12 13:33:23 sogod [2564733]: 85.201.45.151 "GET /SOGo/so/ HTTP/1.1" 200 
8456/0 0.025 31588 73% 0 - 15
​​Michel

On Thursday, January 12, 2023 15:14 CET, "Christian Mack" 
([email protected]) <[email protected]> wrote:
 Hello


Am 12.01.23 um 13:36 schrieb "Support FoxNet" ([email protected]):
>
> Who could tell me how to correct this error?
> EXCEPTION: <NSException: 0x563929dd57d0> NAME:NSRangeException REASON:in 
> substringWithRange:, range { 0, 9223372036854775807 } extends beyond size (0) 
> INFO:(null)
>

That single line does not ring any bell.
This error message only tells you, that you have some empty or
nonexisting variable when ther should be some content.

When does it happen?

In order to narrow that down, you should enable some related debugging
in SOGo.
See
https://www.sogo.nu/support/faq/how-to-enable-more-verbose-logging-in-sogo.html


Kind regards,
Christian Mack

--
Christian Mack
Universität Konstanz
Kommunikations-, Informations-, Medienzentrum (KIM)
Abteilung IT-Dienste Forschung, Lehre, Infrastruktur
78457 Konstanz
+49 7531 88-4416
 

 

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