On Fri, 11 Jun 2021 10:15:37 -0400 Vikki Bunch <[email protected]> wrote:
> Good morning > > I help an elderly man at his house daily and he can still use his computer > quite well. However he receives emails with attachments that use your app. > When he clicks on the attachment it says it has stopped responding. He uses a > Mac Desktop and I won’t know his information till I go back down there. I > have done a force close on it thinking that might help, it did not I’m sorry > to say. It’s not detrimental to have it working just frustrating when he does > receive his emails occasionally. > Thankyou for your time > Yours > Victoria bunch In general attachments sent by email must be Saved to the local disk drive; then they should open without problem. When attached to an email they are in "limbo" and don't open. -- Rory O'Farrell <[email protected]> --------------------------------------------------------------------- To unsubscribe, e-mail: [email protected] For additional commands, e-mail: [email protected]
