Dear Mark,

As a Pre-Flight specialist I assume that you have checked that OpenOffice is the tool for your printing company

On 24/10/17 6:09 AM, Preflight wrote:
Sirs:

I would like to use a lot of foul language here to express my irritation 
frustration with this application that crashes if the file is worked on while 
it resides on the desktop.

Most crashes happen when you have a power glitch or when you shut down your system when it hasn't completed the saving process. (Polite language used)


However, I understand that foul language might not be the best way of getting 
my issue heard and responded to.

So, I will refrain from using foul language to describe how I feel about this 
application (regardless of how much money I have spent to use it), or its 
faults.

I don’t understand why someone would make an application that could not work 
when the file is placed on the desktop (foul language removed).

I don't understand this statement as OpenOffice works on a copy of the file until you save it. (Polite language used)


Is there a reason someone would do this (foul language removed)?

There is no reason someone should do this, therefore it hasn't been done.


[All foul language has been removed from this e-mail by the sender . . . and 
that took MUCH longer to do than the writing of this missive . . .]

I appreciate your time in  letting me vent (foul language removed). I would 
love to receive a reply.

You probably get a better reply if you give us more details on what you did when the crash happened. For example in the subject you say that you can't save the file, while in your description you say that the application crashes.

Mark Neukom
Preflight Department
Wallace Carlson Printing
10825 Greenbrier Road
Minnetonka, MN 55305
Direct: (952) 277-1229
Office: (952) 545-1645
Fax: (952) 546-8755
[email protected]










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