On Mon, 30 Jan 2017 17:34:30 -0500 M B <[email protected]> wrote:
> I am using Open Office on a Windows 10 machine (word processing and > spreadsheets). It constantly crashes and I often lose information. I am > going to have to go back to Microsoft it is so problematic. > > Please advise what the problem might be. > > mb It can happen that an installation of OpenOffice "out-of-the-box" produces a corrupt user profile, which can cause instability. The cure for this is to delete or rename the old user profile; OO will then generate a new profile on next startup. Details of the User Profile for various operating systems are given in https://forum.openoffice.org/en/forum/v ... 74&t=12426 If you are using Windows close OpenOffice and the Quickstarter. Open File Explorer. Copy and paste %appdata%\OpenOffice\4 in the File Explorer Address Bar and press Enter. Rename the "user" folder - "user.old" is a good choice. Start OpenOffice. If that does not improve stability, start Windows in Safe Mode. If OO runs stable in Windows safe mode the culprit is some program or driver that runs in Windows normal mode, which program or driver is interfering with OpenOffice. Common culprits are Skype, Anti virus, continuous backup programs ad utilities which monitor the Clipboard. To locate the culprit needs systematic detective work on the affected computer. -- Rory O'Farrell <[email protected]> --------------------------------------------------------------------- To unsubscribe, e-mail: [email protected] For additional commands, e-mail: [email protected]
