Top Posting After my reply to this user and some follow up emails to deal with minor points, I understand that the problem is now solved and the user's files are restored to their original applications.
RoryOF On Wed, 25 Jan 2017 04:46:56 -0700 "Bill Ronald" <[email protected]> wrote: > Dear Apache, > > > > I recently thought I'd take a look at your product. I have been using > various levels of Microsoft Office for many years. After the download, I > opened up the writing tool and played with it for about 5 minutes. I didn't > like the formatting options and date entries and such, so I deleted my > "play" letter and then I looked at one Excel file, which did open, but I > saved nothing. I decided to completely uninstall your package and yesterday > I was "ABSOLUTELY SHOCKED" to find that your package had completely > overwritten all my files, including my address labels, addresses, Excel, and > Word documents and changed "EVERYTHING" (absolutely everything) to .XML > format. Your package literally destroyed 31 years of my personal writings > including 31 years of Scripture writings and notes. I could not sleep at > all when I went to bed, notwithstanding the damage to my computer; but the > anxiety of how in the world I was going to fix it. I have been up the > entire night long, and it is just short of 5:00 a.m. Mountain Standard Time. > I finally figured out how to convert everything back to Microsoft Word docs, > but I'm really steamed that your Apache OpenOffice 4.1.3 did this much > damage to my computer and my files. I'm 73 years old and I am naturally > sleep deprived anyhow, and this worry brought on by your product has done me > no good at all. > > > > THANKS A LOT!!!!! > > > > Willard F. Ronald > > WFR: wr > -- Rory O'Farrell <[email protected]> --------------------------------------------------------------------- To unsubscribe, e-mail: [email protected] For additional commands, e-mail: [email protected]
