For the record, here are the questionnaire details from Andrew Popovic (apopo).
I have abbreviated the descriptive information and mainly included the answers
only.
- Dennis
From: [email protected] [mailto:[email protected]]
Sent: Sunday, August 16, 2015 13:58
To: [email protected]
Subject: [OFF-LIST] RE: READ ONLY
-------Original Message-------
From: Dennis E. Hamilton <mailto:[email protected]>
Date: 8/15/15 9:22:25 PM
To: [email protected] <mailto:[email protected]>
Cc: [email protected] <mailto:[email protected]>
Subject: RE: READ ONLY
[ … ]
A. UPGRADE PATH
1. Was the upgrade to Windows 10 from Windows 7, 8, or 8.1?: 8.1
2. Did you do a "clean-install" or use the automatically-offered upgrade
procedure? AUTO
3. In the original system, did you have a "classical" user account with a
one-word User ID or did you have a "Microsoft" user account which has the form
of an email address? MICROSOFT EMAIL ([email protected]
<mailto:[email protected]> )
4. After the Windows 10 upgrade, did you create a different account from the
one in (3) as your main account? NO
B. SCOPE OF PROBLEM
Do you see this problem using files in applications other than OpenOffice?
NO
If you notice the problem with other files and applications let us know.
That is very important. Because you are having the difficulty with
OpenOffice either way, please go through the remainder of this procedure
anyhow. OK
C. SYSTEM CONFIGURATION
Windows edition
The name of the edition (complete first line below "Windows edition"):
System WINDOWS 10 HOME
Processor: AMD A10-6700 APU C/W RADEON (TM) HD GRAPHICS 3.70GHZ
Installed memory (RAM): 8.00GB
System type:64 BIT OPERATING SYSTEM X64 BASE PROCESSOR
Pen and Touch: NONE (NOT AVAILABLE)
D. OPEN OFFICE CONFIGURATION
What is the full name of that OpenOffice folder (including any version
Number)?: APACHE OPENOFFICE 4.1.1
Name and version of the software (e.g., "Apache OpenOffice 4.1.1":
APACHE OPENOFFICE A00 411M6 (BUILD 9775) REV 1617669 2014-08-13 09:06:54 (MI
13 AUG 2014)
Rev. number (in line below name and version number) if any (e.g., 1617669):
REV 1617669 2014-08-13 09:06:54 (MI 13 AUG 2014)
[ … ]
How many items are in the list (default maximum is 10): 10
E. PLEASE REVIEW ALL OF THE QUESTIONS BELOW SO YOU CAN WORK THROUGH THE LIST
ONLY ONCE:
How many will open by clicking on their filenames in that list (do this in
9 ONE HAS BEEN DELETED ON SPREADSHEET BUT APPEARS IN LIST)
reverse order)?:
This procedure cannot open a file that has been moved from where it was
last used in OpenOffice. OpenOffice will report this. How many of those are
NONE
there?
How many of those open with no problem and no indication they cannot be
edited (locked) or are read-only?:
TWO (INCLUDES DELETED ONE AS NOTED
ABOVE)
How many of those that open are identified as being read-only or not
EIGHT
Editable?:
Include the list of documents that open but that are read-only or are not
SEE FOLLOW EMAIL OF LIST
editable. The follow-up will ask you to narrow in on those files to see
what about them is a problem.
[ … ]
