More details below *in bold:*
On 8/8/2015 11:32 AM, Dennis E. Hamilton wrote:
Thank you for your report.
Although we have heard some users have this problem, we have not been able to
reproduce it. Many of us upgraded to Windows 10 without difficulty.
Please help us by providing more details. Please reply only to
mailto:[email protected] and not to me. If you reply to me, I will
assume that I have permission to post your reply to that list.
Initial questions:
1. SYSTEM CONFIGURATION
Right click on the Windows button (leftmost symbol on the task bar), and then select
"System". Please report the following information:
Windows edition
The name of the edition (first line under "Windows edition"):*Windows 10
Home*
System
Processor:*Intel Core i3 CPU 530 @ 2.93GHz*
Installed memory (RAM):*6:00 GB*
System type:*64-bit Operating System, x64-based processor*
Pen and Touch:*No Pen or Touch Input is available for this Display*
2. OPEN OFFICE CONFIGURATION
Now left click on the Windows button
On the left sidebar that shows all programs, scroll down to the letter O
where you see a folder named OpenOffice.
What is the full name of that folder (including any version
number)?:*OpenOffice 4.1.1*
Click on the OpenOffice entry in the all-programs entry.
In the list that opens up, click on the first entry, for OpenOffice itself.
Do not click on any of the individual components.
OpenOffice should open and present its "dashboard" view.
This is a white frame with the buttons for the six types of documents
processed by OpenOffice.
At the top of the opened "OpenOffice" window, there is a menu row. Click
on the Help item.
In the little pop-down list that opens, click "About OpenOffice"
What is the version information in the "About ... OpenOffice" display that
opens up?
Name and version of the software (e.g., "Apache OpenOffice 4.1.1" :*Apache
OpenOffice 4.1.1*
Rev. number (in line below name and version number) if any (e.g.,
1617669):*Rev. 1617669*
Click OK on the "About ...OpenOffice" display.
On the dashboard, there is a diagram of a file folder with an arrow emerging
from it. Click on the down pointer to the right of that image. (Not the
folder, the down pointer).
You should see a list of the last few documents you worked on.
How many items are in the list (default maximum is 10):*10*
How many will open by clicking on their filenames in that list (do this in
reverse order):*10***
(This is about opening in any mode, read-only or not. To go through them one
at a time, you will have to close the opened one without attempting any
changes, and re-open OpenOffice to try the next one)
How many of those that open are identified as being read-only:*1* *(My mistake. Having trouble with only one file. I imported a copy from
my other computer and saved it with a different name. It opens fine. I
rename it with its original name, and it will no longer open.)*
How do you determine that they are read-only?
That is, what is the indication in the opened-document window. Is it the same for all of the documents that open read-only?
*Box opens saying "Document file "_title" is locked for editing* *by
David Koch (date), etc. Open read only or open a copy. *I have never
knowingly locked this file as I use it nearly every day.*This is
probably a case of operator error.
Sorry if I've wasted your time, but I do appreciate your response and
willingness to look at a problem.
*
THAT'S MANY QUESTIONS
When we see your response, we will have other questions about the locations of
those documents, or of others that you tried to open that are not on that list
of recent documents.
Thank you for reporting your difficulty. Your answers will be instrumental in
helping us to narrow down the case to where we can identify its origin and
provide a work-around.
- Dennis
-----Original Message-----
From: D. and L. Koch [mailto:[email protected]]
Sent: Saturday, August 8, 2015 08:13
To: [email protected]
Subject: Files locked for editing after Win7 upgrade to Win10
All of my OpenOffice files are locked for editing after my Win7 computer
was upgraded to Win10. Also, I had to "repair" OpenOffice to work at
all. How can I unlock my files for editing?
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