On Wed, 31 Dec 2014 15:22:37 -0600
Karen Kusel <[email protected]> wrote:

> Hello. Please help. I've read various forums and haven't been successful
> figuring out how to get OpenOffice to work again. I did the update to 4.1.1
> and my documents are still there, in the lower left I can see the thumbnail
> with what the document looks like (microscript and even photos); however,
> the document won't open. Here is what I've tried.
> 
> 
>    1. Rebooting
>    2. Right clicking on various documents to try to open with Open Document
>    Text (nothing happens)
>    3. Trying to open Apache OpenOffice manually (nothing happens)
>    4. Uninstalling, reinstalling Apache OpenOffice (numerous times the past
>    few days)
>    5. Disabling my antivirus/reinstalling Apache OpenOffice
>    6. Checking task manager with checking processes and making sure soffice
>    (or similar) is not running. (No such program found)
>    7. All other programs and downloads work fine
> 
> Please help. It shows that I have this program on my computer, yet it just
> sits there when I try to open. When reinstalling from
> http://www.openoffice.org/download/ it will download, then once I get to
> unpack, it quickly spins and then nothing happens. I truly appreciate any
> help or suggestions.
> 
> Kind Regards,
> 
> Karen

If you are using Windows, start TaskManager (Ctrl Shift Esc) and kill all 
soffice processes shown on TaskManager's Processes tab.


r
-- 
Rory O'Farrell <[email protected]>

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