Here is why I care:

Well I'm not a Maven contributor.  I don't wish to be.  I don't even want to 
use the product, and wouldn't if I wasn't required to for my job.

So I get the impression that certain people answer questions because they are 
contributors and answer the question as if everyone else is a contributor and 
is expected to know the product as such.

You folks in the open source arena have a lot to learn.  Your reply that you 
"fixed my stupid pom" is one of those things.  Good customer support would go 
something like this.....

The problem you are having is because...... <provide an explanation here that 
someone who is not a contributor or even an intermediate or advanced user can 
understand>

Here is what you need to do to fix that problem..... <provide the fix and 
explain why this fix is needed in this case>

You have done nothing to educate the user and to make them more self-sufficient.

Michael Tarullo
Contractor (Engility Corp)
Enterprise Architect
NSRR System Administrator
FAA WJH Technical Center
(609)485-5294


-----Original Message-----
From: Bernd Eckenfels [mailto:[email protected]] 
Sent: Monday, October 05, 2015 5:12 PM
To: [email protected]
Subject: Re: Copy-dependencies goal error

Am Mon, 5 Oct 2015 21:08:02 +0000
schrieb <[email protected]>:
> Answer a simple question for me, are you a Maven contributor?

I fixed your stupid pom, so why would you care?

Gruss
Bernd

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