Public bug reported:
The initial system screen requesting my encryption key begins at the
flashing cursor underline. After my last update (complete) earlier this
day 06/25/2025 the blue ghost of the flashing encryption key cursor
remains in its initial position through all screens. Burn in is not
possible. Ive tested multiple encapsulated systems and did a full
graphics integrity test and a full hardware confidence test. Screen
shot shows the lower center position of the ghost.
# System Details Report
---
## Report details
- **Date generated:** 2025-06-26 00:16:14
## Hardware Information:
- **Hardware Model:** Dell Inc. Latitude E5570
- **Memory:** 16.0 GiB
- **Processor:** Intel® Core™ i5-6440HQ × 4
- **Graphics:** Intel® HD Graphics 530 (SKL
GT2)
- **Graphics 1:** OLAND
- **Disk Capacity:** 480.1 GB
## Software Information:
- **Firmware Version:** 1.32.3
- **OS Name:** Ubuntu 24.04.2 LTS
- **OS Build:** (null)
- **OS Type:** 64-bit
- **GNOME Version:** 46
- **Windowing System:** X11
- **Kernel Version:** Linux 6.8.0-62-generic
-----------------------------------------------------------
Please advise. I can overlook it for a while but I'll have to make it go away
eventually...
Thank you.
ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: xorg 1:7.7+23ubuntu3
ProcVersionSignature: Ubuntu 6.8.0-62.65-generic 6.8.12
Uname: Linux 6.8.0-62-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.28.1-0ubuntu3.7
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: unknown
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Thu Jun 26 00:05:55 2025
DistUpgraded: Fresh install
DistroCodename: noble
DistroVariant: ubuntu
DkmsStatus:
broadcom-sta/6.30.223.271, 6.8.0-60-generic, x86_64: installed
broadcom-sta/6.30.223.271, 6.8.0-62-generic, x86_64: installed
ExtraDebuggingInterest: I just need to know a workaround
GraphicsCard:
Intel Corporation HD Graphics 530 [8086:191b] (rev 06) (prog-if 00 [VGA
controller])
Subsystem: Dell HD Graphics 530 [1028:06df]
Subsystem: Dell Mars [Radeon HD 8670A/8670M/8750M / R7 M370] [1028:06df]
InstallationDate: Installed on 2018-12-27 (2373 days ago)
InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725)
Lsusb:
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 003: ID 1bcf:2b91 Sunplus Innovation Technology Inc. Dell E5570
integrated webcam
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Lsusb-t:
/: Bus 001.Port 001: Dev 001, Class=root_hub, Driver=xhci_hcd/16p, 480M
|__ Port 011: Dev 003, If 0, Class=Video, Driver=uvcvideo, 480M
|__ Port 011: Dev 003, If 1, Class=Video, Driver=uvcvideo, 480M
/: Bus 002.Port 001: Dev 001, Class=root_hub, Driver=xhci_hcd/10p, 5000M
MachineType: Dell Inc. Latitude E5570
ProcEnviron:
LANG=en_US.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
TERM=xterm-256color
XDG_RUNTIME_DIR=<set>
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-6.8.0-62-generic
root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/12/2022
dmi.bios.release: 1.32
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.32.3
dmi.board.name: 0CD3KR
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr1.32.3:bd07/12/2022:br1.32:svnDellInc.:pnLatitudeE5570:pvr:rvnDellInc.:rn0CD3KR:rvrA00:cvnDellInc.:ct9:cvr:sku06DF:
dmi.product.family: Latitude
dmi.product.name: Latitude E5570
dmi.product.sku: 06DF
dmi.sys.vendor: Dell Inc.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.122-1~ubuntu0.24.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 24.2.8-1ubuntu1~24.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx 23.0.4-0ubuntu1~22.04.1
version.xserver-xorg-core: xserver-xorg-core 2:21.1.12-1ubuntu1.4
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:22.0.0-1build1
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20210115-1build1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.17-2build1
** Affects: xorg (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug corruption noble third-party-packages ubuntu
** Attachment added: "Saturation reduction in black level will reveal the
cursor ghost lower center."
https://bugs.launchpad.net/bugs/2115396/+attachment/5886208/+files/CursorGhostScreenshot%20from%202025-06-25%2023-36-52.png
--
You received this bug notification because you are a member of Ubuntu-X,
which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/2115396
Title:
Encryption Passkey flashing cursor ghost remains on ALL screens
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/2115396/+subscriptions
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