Dear Daniel We may have to close this one down - /var/crash is empty. Went into the automated reports on the whoopsie ID, and none of them match the current issue. I haven't experienced it subsequently - currently running on a lower resolution and have enabled the fractional scaler again.
What I think may have happened was that I was running 4K resolutions with scaling enabled - which could have overloaded the rather poor graphics processor on Intel 11th Gen i5 chips? Sending journal files individually due to size constraints - hope they may help. Thanks for working on such a great piece of software that is really a pleasure in this world that appears to be increasingly centered on unituitive marketing heavy bloatware. Matt On Thu, 19 Dec 2024 at 18:45, Matt van Heerden <matvanheer...@gmail.com> wrote: > Dear Daniel > > We may have to close this one down - /var/crash is empty. Went into the > automated reports on the whoopsie ID, and none of them match the current > issue. I haven't experienced it subsequently - currently running on a lower > resolution and have enabled the fractional scaler again. > > What I think may have happened was that I was running 4K resolutions with > scaling enabled - which could have overloaded the rather poor graphics > processor on Intel 11th Gen i5 chips? > > Attached are the journal files - hope they may help. > > Thanks for working on such a great piece of software that is really a > pleasure in this world that appears to be increasingly centered on > unituitive marketing heavy bloatware. > > Matt > > On Thu, 19 Dec 2024 at 06:35, Daniel van Vugt <2089...@bugs.launchpad.net> > wrote: > >> Thank you for taking the time to report this bug and helping to make >> Ubuntu better. It sounds like some part of the system has crashed. To >> help us find the cause of the crash please follow these steps: >> >> 1. Run these commands: >> journalctl -b0 > journal.txt >> journalctl -b-1 > prevjournal.txt >> and attach the resulting text files here. >> >> 2. Look in /var/crash for crash files and if found run: >> ubuntu-bug YOURFILE.crash >> Then tell us the ID of the newly-created bug. >> >> 3. If step 2 failed then look at https://errors.ubuntu.com/user/ID where >> ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine. >> Do you find any links to recent problems on that page? If so then please >> send the links to us. >> >> Please take care to avoid attaching .crash files to bugs as we are >> unable to process them as file attachments. It would also be a security >> risk for yourself. >> >> ** Package changed: xorg (Ubuntu) => xorg-server (Ubuntu) >> >> ** Changed in: xorg-server (Ubuntu) >> Status: Confirmed => Incomplete >> >> -- >> You received this bug notification because you are subscribed to the bug >> report. >> https://bugs.launchpad.net/bugs/2089478 >> >> Title: >> Xorg crash >> >> Status in xorg-server package in Ubuntu: >> Incomplete >> >> Bug description: >> There is a bug with the x11-randr-fractional-scaling component of the >> xserver on my machine. I have an external monitor setup and when I >> dock to the monitor it scales correctly to both displays, however if I >> undock it is unable to rescale to the laptop display. Xserver crashes >> completely and I have to trigger a hard reset. This error will persist >> even if I: >> >> suspend system -> unplug monitor -> wake system >> >> Disabling the fractional scaling and everything works well again. >> Understand that this may not be a major problem, but would be nice to >> get it seamless at some stage. >> >> Take care, >> Matt >> >> ProblemType: Bug >> DistroRelease: Ubuntu 24.04 >> Package: xorg 1:7.7+23ubuntu3 >> ProcVersionSignature: Ubuntu 6.8.0-49.49-generic 6.8.12 >> Uname: Linux 6.8.0-49-generic x86_64 >> ApportVersion: 2.28.1-0ubuntu3.1 >> Architecture: amd64 >> BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' >> CasperMD5CheckResult: pass >> CompositorRunning: None >> CurrentDesktop: ubuntu:GNOME >> Date: Sun Nov 24 10:34:57 2024 >> DistUpgraded: Fresh install >> DistroCodename: noble >> DistroVariant: ubuntu >> ExtraDebuggingInterest: Yes >> GraphicsCard: >> Intel Corporation TigerLake-LP GT2 [Iris Xe Graphics] [8086:9a49] (rev >> 01) (prog-if 00 [VGA controller]) >> Subsystem: Lenovo TigerLake-LP GT2 [Iris Xe Graphics] [17aa:22d1] >> InstallationDate: Installed on 2024-06-03 (174 days ago) >> InstallationMedia: Ubuntu 24.04 LTS "Noble Numbat" - Release amd64 >> (20240424) >> MachineType: LENOVO 20WM009AUK >> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.8.0-49-generic >> root=UUID=3816d605-bf1c-4104-9ac1-a2c09d150d29 ro quiet splash vt.handoff=7 >> SourcePackage: xorg >> Symptom: display >> Title: Xorg crash >> UpgradeStatus: No upgrade log present (probably fresh install) >> dmi.bios.date: 07/16/2024 >> dmi.bios.release: 1.59 >> dmi.bios.vendor: LENOVO >> dmi.bios.version: N35ET59W (1.59 ) >> dmi.board.asset.tag: Not Available >> dmi.board.name: 20WM009AUK >> dmi.board.vendor: LENOVO >> dmi.board.version: SDK0J40697 WIN >> dmi.chassis.asset.tag: No Asset Information >> dmi.chassis.type: 10 >> dmi.chassis.vendor: LENOVO >> dmi.chassis.version: None >> dmi.ec.firmware.release: 1.44 >> dmi.modalias: >> dmi:bvnLENOVO:bvrN35ET59W(1.59):bd07/16/2024:br1.59:efr1.44:svnLENOVO:pn20WM009AUK:pvrThinkPadT14sGen2i:rvnLENOVO:rn20WM009AUK:rvrSDK0J40697WIN:cvnLENOVO:ct10:cvrNone:skuLENOVO_MT_20WM_BU_Think_FM_ThinkPadT14sGen2i: >> dmi.product.family: ThinkPad T14s Gen 2i >> dmi.product.name: 20WM009AUK >> dmi.product.sku: LENOVO_MT_20WM_BU_Think_FM_ThinkPad T14s Gen 2i >> dmi.product.version: ThinkPad T14s Gen 2i >> dmi.sys.vendor: LENOVO >> version.compiz: compiz N/A >> version.libdrm2: libdrm2 2.4.120-2build1 >> version.libgl1-mesa-dri: libgl1-mesa-dri 24.0.9-0ubuntu0.2 >> version.libgl1-mesa-glx: libgl1-mesa-glx N/A >> version.xserver-xorg-core: xserver-xorg-core 2:21.1.12-1ubuntu1.1 >> version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A >> version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:22.0.0-1build1 >> version.xserver-xorg-video-intel: xserver-xorg-video-intel >> 2:2.99.917+git20210115-1build1 >> version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau >> 1:1.0.17-2build1 >> >> To manage notifications about this bug go to: >> >> https://bugs.launchpad.net/ubuntu/+source/xorg-server/+bug/2089478/+subscriptions >> >> -- You received this bug notification because you are a member of Ubuntu-X, which is subscribed to xorg-server in Ubuntu. https://bugs.launchpad.net/bugs/2089478 Title: Xorg crash To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg-server/+bug/2089478/+subscriptions _______________________________________________ Mailing list: https://launchpad.net/~ubuntu-x-swat Post to : ubuntu-x-swat@lists.launchpad.net Unsubscribe : https://launchpad.net/~ubuntu-x-swat More help : https://help.launchpad.net/ListHelp
