Public bug reported:
Laptop model: Clevo P650RS-G
Touchpad make: Synaptics
lsb_release: 20.04.1 LTS
libinput version: 0.29.0-1
The touchpad refuses to work even in Ubuntu Live boot, but it is operational in
Windows 10.
In previous releases, I've been able to add "i8042.reset" to the grub
configuration to make the touchpad work sporadically, but that fails
completely now. The touchpad does not show up in xinput or the synaptics
driver.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: xserver-xorg-input-libinput 0.29.0-1
ProcVersionSignature: Ubuntu 5.4.0-58.64-generic 5.4.73
Uname: Linux 5.4.0-58-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.14
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Thu Dec 31 19:27:45 2020
DistUpgraded: Fresh install
DistroCodename: focal
DistroVariant: ubuntu
InstallationDate: Installed on 2020-12-31 (0 days ago)
InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
MachineType: Eluktronics Inc P650RS-G
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-58-generic
root=UUID=d03f6b5f-4057-4b19-87d8-95f4b9a1b567 ro quiet splash vt.handoff=7
SourcePackage: xserver-xorg-input-libinput
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/18/2016
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1.05.05
dmi.board.asset.tag: Tag 12345
dmi.board.name: P650RS-G
dmi.board.vendor: Eluktronics Inc
dmi.board.version: Not Applicable
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Eluktronics Inc
dmi.chassis.version: N/A
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvr1.05.05:bd10/18/2016:svnEluktronicsInc:pnP650RS-G:pvrNotApplicable:rvnEluktronicsInc:rnP650RS-G:rvrNotApplicable:cvnEluktronicsInc:ct10:cvrN/A:
dmi.product.family: Not Applicable
dmi.product.name: P650RS-G
dmi.product.sku: Not Applicable
dmi.product.version: Not Applicable
dmi.sys.vendor: Eluktronics Inc
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.101-2
version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.8-0ubuntu1~20.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2.6
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20200226-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1
** Affects: xserver-xorg-input-libinput (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug focal ubuntu
** Attachment added: "/proc/bus/input/devices"
https://bugs.launchpad.net/bugs/1909788/+attachment/5448464/+files/devices
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which is subscribed to xserver-xorg-input-libinput in Ubuntu.
https://bugs.launchpad.net/bugs/1909788
Title:
Synaptics touchpad not recognized
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-input-libinput/+bug/1909788/+subscriptions
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