If you have an Nvidia GPU in this laptop then it's possible and even
likely the HDMI port is wired to Nvidia and not Intel. This means the
feature depends on the Nvidia driver installed.
When you say:
> but all the HDMI output devices are listed as "unplugged"
can you please explain what you are looking at there?
** Package changed: xorg (Ubuntu) => ubuntu
** Changed in: ubuntu
Status: New => Incomplete
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which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1857821
Title:
external HDMI monitor always "unplugged"
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