Public bug reported:
After updating Kubuntu 15.10 to Ubuntu 16.10, the USB wireless mouse stops
functioning after some minutes. The time involved varies from 5-10 minutes to
hours. After rebooting the PC the mouse works again. Sometimes it helps if the
USB dongle is moved to another USB connection, but most of the time rebooting
is the only option to reactivate the mouse.
The mouse (HP NU566AA) was delivered with the HP Pavilion dv7 laptop and has
always worked OK and works perfectly when connected to another (Kubuntu 16.10)
PC.
Fortunately, the build-in touchpad remains operational.
Output of xsetpointer -l | grep Pointer
2: "Virtual core pointer" [XPointer]
4: "Virtual core XTEST pointer" [XExtensionPointer]
13: "SynPS/2 Synaptics TouchPad" [XExtensionPointer]
When the mous is functioning correctly, the following line is added to this
output:
11: "Primax HP Wireless Eco-Comfort Mobile Mouse" [XExtensionPointer]
Snippet of lshw:
*-usb:0
description: USB controller
product: SB7x0/SB8x0/SB9x0 USB OHCI0 Controller
vendor: Advanced Micro Devices, Inc. [AMD/ATI]
physical id: 12
bus info: pci@0000:00:12.0
version: 00
width: 32 bits
clock: 66MHz
capabilities: ohci bus_master
configuration: driver=ohci-pci latency=64
resources: irq:16 memory:f2407000-f2407fff
*-usbhost
product: OHCI PCI host controller
vendor: Linux 4.8.0-26-generic ohci_hcd
physical id: 1
bus info: usb@3
logical name: usb3
version: 4.08
capabilities: usb-1.10
configuration: driver=hub slots=3 speed=12Mbit/s
*-usb
description: Mouse
product: HP Wireless Eco-Comfort Mobile Mouse
vendor: Primax
physical id: 1
bus info: usb@3:1
version: 5.00
capabilities: usb-2.00
configuration: driver=usbhid maxpower=100mA speed=1Mbit/s
ProblemType: Bug
DistroRelease: Ubuntu 16.10
Package: xorg 1:7.7+13ubuntu4
ProcVersionSignature: Ubuntu 4.8.0-26.28-generic 4.8.0
Uname: Linux 4.8.0-26-generic x86_64
.tmp.unity_support_test.0:
ApportVersion: 2.20.3-0ubuntu8
Architecture: amd64
CompizPlugins: No value set for
`/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Wed Oct 26 10:12:49 2016
DistUpgraded: Fresh install
DistroCodename: yakkety
DistroVariant: ubuntu
DkmsStatus:
virtualbox, 5.1.6, 4.8.0-22-generic, x86_64: installed
virtualbox, 5.1.6, 4.8.0-26-generic, x86_64: installed
virtualbox-guest, 5.1.6, 4.8.0-22-generic, x86_64: installed (WARNING! Diff
between built and installed module!) (WARNING! Diff between built and installed
module!) (WARNING! Diff between built and installed module!)
virtualbox-guest, 5.1.6, 4.8.0-26-generic, x86_64: installed (WARNING! Diff
between built and installed module!) (WARNING! Diff between built and installed
module!) (WARNING! Diff between built and installed module!)
ExtraDebuggingInterest: Yes
GraphicsCard:
Advanced Micro Devices, Inc. [AMD/ATI] RV710/M92 [Mobility Radeon HD
4530/4570/545v] [1002:9553] (prog-if 00 [VGA controller])
Subsystem: Hewlett-Packard Company RV710/M92 [Mobility Radeon HD
4530/4570/545v] [103c:3639]
InstallationDate: Installed on 2016-10-15 (10 days ago)
InstallationMedia: Ubuntu 16.10 "Yakkety Yak" - Release amd64 (20161012.2)
MachineType: Hewlett-Packard HP Pavilion dv7 Notebook PC
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.8.0-26-generic
root=UUID=ece87d4b-0a68-4403-a5ac-83b7b79512c9 ro quiet splash vt.handoff=7
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/15/2009
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.10
dmi.board.name: 3639
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 33.22
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: N/A
dmi.modalias:
dmi:bvnHewlett-Packard:bvrF.10:bd10/15/2009:svnHewlett-Packard:pnHPPaviliondv7NotebookPC:pvr049D210000241210000020000:rvnHewlett-Packard:rn3639:rvr33.22:cvnHewlett-Packard:ct10:cvrN/A:
dmi.product.name: HP Pavilion dv7 Notebook PC
dmi.product.version: 049D210000241210000020000
dmi.sys.vendor: Hewlett-Packard
version.compiz: compiz 1:0.9.13.0+16.10.20160818.2-0ubuntu2
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.70-1
version.libgl1-mesa-dri: libgl1-mesa-dri 12.0.3-1ubuntu2
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 12.0.3-1ubuntu2
version.xserver-xorg-core: xserver-xorg-core 2:1.18.4-1ubuntu6
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.2-1ubuntu1
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.1-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20160706-1ubuntu1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.12-2
xserver.bootTime: Wed Oct 26 08:39:59 2016
xserver.configfile: default
xserver.errors:
xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.18.4-1ubuntu6
xserver.video_driver: radeon
** Affects: xorg (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug compiz-0.9 ubuntu yakkety
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https://bugs.launchpad.net/bugs/1636737
Title:
Mouse stops working after a while...
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