apport information ** Tags added: apport-collected compiz-0.9 ubuntu
** Description changed: I'm using an AMD A10-7800 APU (Kaveri with R7-category integrated GPU (GCN)), OS is Ubuntu 16.04 with default drivers. Steps to reproduce: 1. Start LibreOffice. 2. Enable OpenGL rendering via menu Tools -> Options..., then View -> Use OpenGL for all rendering (on restart). 3. Restart LibreOffice. 4. Open menu Help -> About LibreOffice. => Driver will crash, attempt to restart (after screen going dark 1-2 times) and potentially freeze the whole system. This happens with: -LibreOffice 5.1.4.2 bundled with Ubuntu 16.04, -also with 5.2.1.2 distributed by The Document Foundation. This bug should probably be raised against the driver, but I'm not familiar with where they are tracked, so raising the issue here, since it seems to affect a wide range of systems with the default Ubuntu 16.04 installation (fortunately OpenGL rendering is turned off by default in LibreOffice). The issue is also tracked in LibreOffice Bugzilla. Note that the bug was reported in normal state, as it wouldn't have been possible to do so after the crash. Let me know if I should supply further details. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: libreoffice-core 1:5.1.4-0ubuntu1 ProcVersionSignature: Ubuntu 4.4.0-36.55-generic 4.4.16 Uname: Linux 4.4.0-36-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.1 Architecture: amd64 CurrentDesktop: Unity Date: Sun Sep 11 15:35:54 2016 ExecutablePath: /usr/lib/libreoffice/program/soffice.bin InstallationDate: Installed on 2016-07-04 (68 days ago) InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1) SourcePackage: libreoffice UpgradeStatus: No upgrade log present (probably fresh install) + --- + .tmp.unity_support_test.0: + + ApportVersion: 2.20.1-0ubuntu2.1 + Architecture: amd64 + BootLog: + + CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' + CompositorRunning: compiz + CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' + CompositorUnredirectFSW: true + CurrentDesktop: Unity + DistUpgraded: Fresh install + DistroCodename: xenial + DistroRelease: Ubuntu 16.04 + DistroVariant: ubuntu + ExtraDebuggingInterest: Yes + GraphicsCard: + Advanced Micro Devices, Inc. [AMD/ATI] Kaveri [Radeon R7 Graphics] [1002:130f] (prog-if 00 [VGA controller]) + Subsystem: ASUSTeK Computer Inc. Kaveri [Radeon R7 Graphics] [1043:85cb] + InstallationDate: Installed on 2016-07-04 (68 days ago) + InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1) + MachineType: System manufacturer System Product Name + Package: xorg 1:7.7+13ubuntu3 + PackageArchitecture: amd64 + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-36-generic root=UUID=ff1c7218-9477-4528-bf93-8e5ff09cbc1b ro quiet splash vt.handoff=7 + ProcVersionSignature: Ubuntu 4.4.0-36.55-generic 4.4.16 + Tags: xenial ubuntu compiz-0.9 + Uname: Linux 4.4.0-36-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo + _MarkForUpload: True + dmi.bios.date: 03/10/2016 + dmi.bios.vendor: American Megatrends Inc. + dmi.bios.version: 2903 + dmi.board.asset.tag: To be filled by O.E.M. + dmi.board.name: A88XM-PLUS + dmi.board.vendor: ASUSTeK COMPUTER INC. + dmi.board.version: Rev X.0x + dmi.chassis.asset.tag: Asset-1234567890 + dmi.chassis.type: 3 + dmi.chassis.vendor: Chassis Manufacture + dmi.chassis.version: Chassis Version + dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr2903:bd03/10/2016:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnA88XM-PLUS:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion: + dmi.product.name: System Product Name + dmi.product.version: System Version + dmi.sys.vendor: System manufacturer + version.compiz: compiz 1:0.9.12.2+16.04.20160801.3-0ubuntu1 + version.ia32-libs: ia32-libs N/A + version.libdrm2: libdrm2 2.4.67-1ubuntu0.16.04.2 + version.libgl1-mesa-dri: libgl1-mesa-dri 11.2.0-1ubuntu2.1 + version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A + version.libgl1-mesa-glx: libgl1-mesa-glx 11.2.0-1ubuntu2.1 + version.xserver-xorg-core: xserver-xorg-core 2:1.18.3-1ubuntu2.3 + version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2 + version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.0-1 + version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20160325-1ubuntu1.1 + version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.12-1build2 ** Attachment added: "CurrentDmesg.txt" https://bugs.launchpad.net/bugs/1622339/+attachment/4738759/+files/CurrentDmesg.txt -- You received this bug notification because you are a member of Ubuntu-X, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1622339 Title: System freezes after opening LibreOffice with AMD GPU and OpenGL rendering turned on To manage notifications about this bug go to: https://bugs.launchpad.net/df-libreoffice/+bug/1622339/+subscriptions _______________________________________________ Mailing list: https://launchpad.net/~ubuntu-x-swat Post to : [email protected] Unsubscribe : https://launchpad.net/~ubuntu-x-swat More help : https://help.launchpad.net/ListHelp
