Thanks for your bugreport. If the gui update-manager hangs, could you please open a terminal and run: $ gksu id
and let me know what that outputs and/or if that hangs as well? Thanks, Michael ** Changed in: update-manager (Ubuntu) Status: New => Incomplete -- upgrade download and install failed https://bugs.launchpad.net/bugs/236754 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs