Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately we can't fix it, because your description didn't include enough information.
Please include the information requested at https://help.ubuntu.com/community/DebuggingUSBStorage as separate attachments. Also could you plug in your external hard drive then go into Terminal and type "dmesg >/tmp/dmesg" (without the "). Attach /tmp/dmesg as a separate attachment. Looking forward to your reply. -- external usb hard drive will not mount https://bugs.launchpad.net/bugs/231574 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs