Hi Peter, I'm assigning this to the kernel team for now. I'll get in touch with them immediately to see who will specifically be assigned.
Just to add more info for the kernel team I also came across the following LKML thread http://lkml.org/lkml/2008/3/8/128 which I assume was also started from your customer? (See also https://bugs.launchpad.net/ubuntu/+source/linux-meta/+bug/197252). There were comments there about using the kernel boot option nmi_watchdog=1 as a workaround. However, in the end it seemed like a BIOS update coupled with a newer kernel resolved the issue. So it seems the BIOS update, which the customer already has, and the Hardy kernel is still problematic. I also quickly glanced at the debian bug report you reference. The stack trace there is not really the same as what the customer is seeing. However, the reporter(s) there mention the issue they were seeing was resolved with the usptream 2.6.25 kernel. The kernel team has the Intrepid Ibex kernel available for testing. It has been rebased with the upstream 2.6.25 kernel already so it probably won't hurt for you (or the customer) to test it to see if it also helps in the meantime. It is currently available in the following PPA: https://edge.launchpad.net/~kernel-ppa/+archive If the customer isn't familiar with how to install packages from a PPA, just tell them to do the following: Create the file /etc/apt/sources.list.d/kernel-ppa.list to include the following two lines: deb http://ppa.launchpad.net/kernel-ppa/ubuntu hardy main deb-src http://ppa.launchpad.net/kernel-ppa/ubuntu hardy main Then run the command: sudo apt-get update They should then be able to install the linux-image-2.6.25 kernel package. After they've finished testing they can remove the kernel- ppa.list file and run 'sudo apt-get update' once more. Hope this helps for now. Thanks. ** Changed in: linux (Ubuntu) Sourcepackagename: linux-meta => linux Importance: Undecided => High Assignee: (unassigned) => Ubuntu Kernel Team (ubuntu-kernel-team) Status: New => Triaged -- P3: Hardy 64-bit kernel locks up on Phenom based system https://bugs.launchpad.net/bugs/229580 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
