Thanks for your report.
1. Make sure that all users needing access to the Sound Device can "Use audio
devices" in the "User Privileges" tab of users-admin
(System->Administration->Users and Groups).
2. Test different "Sound Servers": Go to System > Preferences > Sound
("Multimedia Systems Selector" in earlier editions of Ubuntu). From there, you
can test the different options. In some scenarios several different sound
servers may be installed, and only one may work. This is probably the origin of
the problem if you cannot play audio with xine or rhythmbox, but you can with
xmms or helix/realplayer.
We have instructions on debugging some types of problems at
https://wiki.ubuntu.com/DebuggingSoundProblems
** Changed in: ubuntu
Status: New => Incomplete
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8.04 sound doesn't work for added (new) users
https://bugs.launchpad.net/bugs/227841
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