How about as an option where by there is a simple tick box that says "click here if this computers hardware has already been registered" or something similar, which could then tie the pc in with your database id and thus alleviated this situation.
I really believe that this could be a great tool to aid in bug reporting in launchpad. -- why is this app not in the installer? https://launchpad.net/bugs/66154 -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs