The device does work perfectly, at least for printing in my case. I'm the only user on this desktop machine, so my username was automatically added during updates/upgrades. The only problem is that hp-toolbox and hp-info and /usr/lib/cups/backend/hp can't show the info about the printer and printer status when I am a normal user, while it shows ok with root privileges (gksu hplip-toolbox).
And I am included in the group: $ cat /etc/group | grep -i "lp\|scan\|hp" lp:x:7: scanner:x:104:hplip lpadmin:x:108:username I even added my username in the lp group, it didn't make any change, the device in hplip-toolbox still has an a big red "x" next to it. It looks like more of a usb permission problem to me: $ lsusb Bus 007 Device 001: ID 0000:0000 Bus 006 Device 001: ID 0000:0000 Bus 002 Device 001: ID 0000:0000 Bus 001 Device 001: ID 0000:0000 Bus 005 Device 001: ID 0000:0000 Bus 004 Device 001: ID 0000:0000 Bus 003 Device 004: ID 046d:c016 Logitech, Inc. M-UV69a Optical Wheel Mouse Bus 003 Device 001: ID 0000:0000 $ sudo lsusb [sudo] password for username: Bus 007 Device 008: ID 03f0:3e17 Hewlett-Packard Bus 007 Device 001: ID 0000:0000 Bus 006 Device 001: ID 0000:0000 Bus 002 Device 001: ID 0000:0000 Bus 001 Device 001: ID 0000:0000 Bus 005 Device 001: ID 0000:0000 Bus 004 Device 001: ID 0000:0000 Bus 003 Device 004: ID 046d:c016 Logitech, Inc. M-UV69a Optical Wheel Mouse Bus 003 Device 001: ID 0000:0000 -- [Hardy]HP printer is not detected properly by HPLIP https://bugs.launchpad.net/bugs/181242 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs