Thanks for your submission. Can you go into a terminal and try the following: >ping 91.189.88.31
If you get a turn around response (looks like: 64 bytes from 91.189.88.31: icmp_seq=1 ttl=49 time=158 ms) that means the server is up and working. Control-C to quit ping. If you can ping the server and the update still fails, then it could be that the machine is up but the server is down for maintenance. Marking Incomplete pending tests. ** Changed in: ubuntu Status: New => Incomplete -- Update manager can't download updates https://bugs.launchpad.net/bugs/197154 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs