apport information

** Tags added: apport-collected resolute

** Description changed:

  After upgrading to Ubuntu 26.04 LTS (kernel 7.0.0-38-generic), the
  system fails to enter a proper low-power state on suspend. The display
  turns off but the fans keep running, indicating the hardware is not
  actually suspended. On wake, the system does not resume — a long-press
  of the power button (hard reset) is the only way to recover. This makes
  quick suspend/unsuspend cycles impossible without losing work.
  
  OS: Ubuntu 26.04 LTS "Resolute Raccoon"
  Kernel: 7.0.0-38-generic
  Suspend method: s2idle (confirmed via cat /sys/power/mem_sleep)
  Motherboard: MSI MS-7C95
  CPU/GPU: AMD Cezanne (Radeon Vega Mobile, amdgpu driver)
  BIOS: 2.N0 (09/02/2025)
  
  Steps to reproduce:
  - Suspend the system (systemctl suspend or close lid).
  - Display turns off; fans continue running (system is not in a low-power 
state).
  - Attempt to wake (power button / open lid).
  - System does not wake — no response.
  - Only recovery: hold power button until forced shutdown, then power on again.
  - Expected behaviour:
  - System enters a genuine low-power state (fans stop or near-stop) and 
resumes normally on power button / lid open.
  
  Regression:
  This did not occur before the upgrade to Ubuntu 26.04 LTS. It appeared 
immediately after the update.
+ --- 
+ ProblemType: Bug
+ ApportVersion: 2.34.1-0ubuntu0.1
+ Architecture: amd64
+ CasperMD5CheckResult: pass
+ CurrentDesktop: ubuntu:GNOME
+ DistroRelease: Ubuntu 26.04
+ InstallationDate: Installed on 2026-01-16 (273 days ago)
+ InstallationMedia: Ubuntu 24.04.3 LTS "Noble Numbat" - Release amd64 
(20250805.1)
+ MachineType: Micro-Star International Co., Ltd. MS-7C95
+ Package: linux (not installed)
+ ProcEnviron:
+  LANG=en_US.UTF-8
+  PATH=(custom, no user)
+  SHELL=/bin/bash
+  TERM=xterm-256color
+ ProcFB: 0 amdgpudrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-7.0.0-38-generic 
root=UUID=2daee46f-556e-459d-9573-2ebe6cbe5c31 ro quiet splash 
crashkernel=2G-4G:320M,4G-32G:512M,32G-64G:1024M,64G-128G:2048M,128G-:4096M
+ ProcVersionSignature: Ubuntu 7.0.0-38.38-generic 7.0.14
+ RfKill:
+  
+ Tags: resolute
+ Uname: Linux 7.0.0-38-generic x86_64
+ UpgradeStatus: Upgraded to resolute on 2026-10-02 (14 days ago)
+ UserGroups: N/A
+ _MarkForUpload: True
+ dmi.bios.date: 09/02/2025
+ dmi.bios.release: 5.17
+ dmi.bios.vendor: American Megatrends International, LLC.
+ dmi.bios.version: 2.N0
+ dmi.board.asset.tag: To be filled by O.E.M.
+ dmi.board.name: B550M PRO-VDH (MS-7C95)
+ dmi.board.vendor: Micro-Star International Co., Ltd.
+ dmi.board.version: 1.0
+ dmi.chassis.asset.tag: To be filled by O.E.M.
+ dmi.chassis.type: 3
+ dmi.chassis.vendor: Micro-Star International Co., Ltd.
+ dmi.chassis.version: 1.0
+ dmi.modalias: 
dmi:bvnAmericanMegatrendsInternational,LLC.:bvr2.N0:bd09/02/2025:br5.17:svnMicro-StarInternationalCo.,Ltd.:pnMS-7C95:pvr1.0:rvnMicro-StarInternationalCo.,Ltd.:rnB550MPRO-VDH(MS-7C95):rvr1.0:cvnMicro-StarInternationalCo.,Ltd.:ct3:cvr1.0:skuTobefilledbyO.E.M.:pfaTobefilledbyO.E.M.:
+ dmi.product.family: To be filled by O.E.M.
+ dmi.product.name: MS-7C95
+ dmi.product.sku: To be filled by O.E.M.
+ dmi.product.version: 1.0
+ dmi.sys.vendor: Micro-Star International Co., Ltd.

** Attachment added: "AlsaInfo.txt"
   
https://bugs.launchpad.net/bugs/2170836/+attachment/6009757/+files/AlsaInfo.txt

-- 
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/2170836

Title:
  Suspend Incomplete and Hard Reset Required

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2170836/+subscriptions


-- 
ubuntu-bugs mailing list
[email protected]
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs

Reply via email to