Public bug reported:
After a recent system update, the Bluetooth adapter becomes
unavailable/disabled. The device is detected as hci0 in dmesg, but
cannot be powered on. Additionally, shutting down or restarting the
system causes a hang on the ASUS logo due to btusb deadlock. Rolling
back to the previous kernel resolves the issue.
ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: linux-firmware 20240318.git3b128b60.0ubuntu3.1
ProcVersionSignature: Ubuntu 6.8.0-142.142.1-lowlatency 6.8.12
Uname: Linux 6.8.0-142-lowlatency x86_64
ApportVersion: 2.28.3-0ubuntu0.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: anto 3501 F.... wireplumber
/dev/snd/controlC1: anto 3501 F.... wireplumber
/dev/snd/seq: anto 3492 F.... pipewire
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Wed Sep 23 10:07:01 2026
InstallationDate: Installed on 2024-09-04 (749 days ago)
InstallationMedia: Ubuntu 24.04 LTS "Noble Numbat" - Release amd64 (20240424)
MachineType: ASUSTeK COMPUTER INC. Vivobook_ASUSLaptop X1502ZA_F1502ZA
PackageArchitecture: all
ProcEnviron:
LANG=en_US.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
TERM=xterm-256color
XDG_RUNTIME_DIR=<set>
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.8.0-142-lowlatency
root=UUID=56711ea8-83d8-417b-ba5f-182909adbdea ro quiet splash threadirqs
vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-6.8.0-142-lowlatency N/A
linux-backports-modules-6.8.0-142-lowlatency N/A
linux-firmware 20240318.git3b128b60.0ubuntu3.1
SourcePackage: linux-firmware
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/01/2023
dmi.bios.release: 5.26
dmi.bios.vendor: American Megatrends International, LLC.
dmi.bios.version: X1502ZA.312
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: X1502ZA
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias:
dmi:bvnAmericanMegatrendsInternational,LLC.:bvrX1502ZA.312:bd03/01/2023:br5.26:svnASUSTeKCOMPUTERINC.:pnVivobook_ASUSLaptopX1502ZA_F1502ZA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX1502ZA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:sku:
dmi.product.family: Vivobook
dmi.product.name: Vivobook_ASUSLaptop X1502ZA_F1502ZA
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
** Affects: linux-firmware (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug noble wayland-session
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https://bugs.launchpad.net/bugs/2168014
Title:
Bluetooth adapter stops working and system hangs on shutdown on ASUS
Vivobook X1502ZA after recent kernel update
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