Public bug reported:
System update as of Sep-21-2026 hangs on rsyslog error.
-pressing cancel does nothing. Won't stop and reverse the update as
expected.
-the computer's fan runs profusely non stop even long after restart is
issued.
-system restart is the only recovery method.
a screenshot of the bug is attached.
ProblemType: Bug
DistroRelease: Ubuntu 26.04
Package: linux-image-7.0.0-31-generic 7.0.0-31.31
ProcVersionSignature: Ubuntu 7.0.0-31.31-generic 7.0.14
Uname: Linux 7.0.0-31-generic x86_64
ApportVersion: 2.34.1-0ubuntu0.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: spaceship 5341 F.... wireplumber
/dev/snd/controlC1: spaceship 5341 F.... wireplumber
/dev/snd/seq: spaceship 5320 F.... pipewire
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Mon Sep 21 11:47:40 2026
InstallationDate: Installed on 2026-09-12 (9 days ago)
InstallationMedia: Ubuntu 26.04.1 LTS "Resolute Raccoon" - Release amd64
(20260826)
MachineType: Alienware Alienware m15 R3
ProcEnviron:
LANG=en_US.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
TERM=xterm-256color
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-7.0.0-31-generic
root=UUID=2dbd6c8a-00b1-44ff-b27f-9cc4be6c79fc ro quiet splash
lockdown=confidentiality
crashkernel=2G-4G:320M,4G-32G:512M,32G-64G:1024M,64G-128G:2048M,128G-:4096M
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/08/2026
dmi.bios.release: 1.37
dmi.bios.vendor: Alienware
dmi.bios.version: 1.37.0
dmi.board.name: Alienware m15 R3
dmi.board.vendor: Alienware
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Alienware
dmi.chassis.version: Not Specified
dmi.modalias:
dmi:bvnAlienware:bvr1.37.0:bd07/08/2026:br1.37:svnAlienware:pnAlienwarem15R3:pvr1.37.0:rvnAlienware:rnAlienwarem15R3:rvrA00:cvnAlienware:ct10:cvrNotSpecified:sku09CE:pfaAlienware:
dmi.product.family: Alienware
dmi.product.name: Alienware m15 R3
dmi.product.sku: 09CE
dmi.product.version: 1.37.0
dmi.sys.vendor: Alienware
** Affects: linux (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug resolute
** Attachment added: "Screenshot From 2026-09-21 10-40-01.png"
https://bugs.launchpad.net/bugs/2167877/+attachment/6001524/+files/Screenshot%20From%202026-09-21%2010-40-01.png
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https://bugs.launchpad.net/bugs/2167877
Title:
System update hangs on rsyslog error Sept-21-2026
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