Public bug reported:
I recently updated and upgraded all the packages. I also installed citrix
workspace which i need it for work. All was ok, system auto-suspended due to
inactivity.
On restart- no sounds, nothing, nil speakers, microphone. I was expecting the
audio system to work as usual.
On settings, I only have the Dummy Output option and the audio card is not
listed.
Have updated bios to the latest and checked that audio is on, but no luck.
Also tried the tricks off internet to dealt with Dummy Output "gremlin", no
luck.
It is frustrating as I use laptop for work, and had to use windows to finish
work.
thanks for looking into it.
ProblemType: Bug
DistroRelease: Ubuntu 25.10
Package: pulseaudio 1:17.0+dfsg1-2ubuntu3
ProcVersionSignature: Ubuntu 6.17.0-40.40-generic 6.17.13
Uname: Linux 6.17.0-40-generic x86_64
ApportVersion: 2.33.1-0ubuntu3
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: koli 2858 F.... wireplumber
/dev/snd/seq: koli 2845 F.... pipewire
CasperMD5CheckResult: unknown
CurrentDesktop: ubuntu:GNOME
Date: Sun Jul 5 15:05:24 2026
InstallationDate: Installed on 2025-12-02 (215 days ago)
InstallationMedia: Ubuntu 25.10 "Questing Quokka" - Release amd64 (20251007)
MachineType: Dell Inc. XPS 13 9350
ProcEnviron:
LANG=en_US.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
TERM=xterm-256color
XDG_RUNTIME_DIR=<set>
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
PulseAudio daemon running, or not running as session daemon.
SourcePackage: pulseaudio
Symptom: audio
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/23/2026
dmi.bios.release: 1.21
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.21.0
dmi.board.name: 03DMMX
dmi.board.vendor: Dell Inc.
dmi.board.version: A01
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.ec.firmware.release: 1.22
dmi.modalias:
dmi:bvnDellInc.:bvr1.21.0:bd04/23/2026:br1.21:efr1.22:svnDellInc.:pnXPS139350:pvr:rvnDellInc.:rn03DMMX:rvrA01:cvnDellInc.:ct10:cvr:sku0CC9:
dmi.product.family: XPS
dmi.product.name: XPS 13 9350
dmi.product.sku: 0CC9
dmi.sys.vendor: Dell Inc.
modified.conffile..etc.dbus-1.system.d.pulseaudio-system.conf: [deleted]
** Affects: pulseaudio (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug questing wayland-session
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https://bugs.launchpad.net/bugs/2159584
Title:
Audio crushed, now the dreaded "Dummy Output" only.
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