Public bug reported:

Occassionally the mouse gets disconnected and then cannot reconnect by
itself, even when it is powercycled.

Workaround:
sudo /etc/init.d/bluetooth restart
solves the issue and the mouse will reconnect immediately again, no pairing is 
necessary.

Also occasionally when listening music via bluetooth (Sennheiser
Momentum 4), the sound is stuttering.

The expectation is that bluetooth is stable and works reliable.


michael@thinkpad:~$ lsb_release -a
No LSB modules are available.
Distributor ID: Ubuntu
Description:    Ubuntu 24.04.4 LTS
Release:        24.04
Codename:       noble
michael@thinkpad:~$ uname -a
Linux thinkpad 6.8.0-124-generic #124-Ubuntu SMP PREEMPT_DYNAMIC Tue May 26 
13:00:45 UTC 2026 x86_64 x86_64 x86_64 GNU/Linux
michael@thinkpad:~$ 

michael@thinkpad:~$ aptitude show bluez
Paket: bluez                                    
Version: 5.72-0ubuntu5.5
Zustand: Installiert
Automatisch installiert: ja
Multi-Arch: foreign
Priorität: optional
Bereich: admin
Verwalter: Ubuntu Developers <[email protected]>
Architektur: amd64
Unkomprimierte Größe: 4.564 k
Hängt ab von: libasound2t64 (>= 1.0.17), libc6 (>= 2.38), libdbus-1-3 (>=
              1.9.14), libdw1t64 (>= 0.127), libglib2.0-0t64 (>= 2.75.3),
              libreadline8t64 (>= 6.0), libudev1 (>= 196), kmod, udev,
              default-dbus-system-bus | dbus-system-bus
Hängt ab (vorher) von: init-system-helpers (>= 1.54~)
Schlägt vor: pulseaudio-module-bluetooth
Kollidiert mit: bluez:i386
Liefert: bluez:i386 (= 5.72-0ubuntu5.5)
Bereitgestellt von: bluez:i386 (5.72-0ubuntu5), bluez:i386 (5.72-0ubuntu5.5)
Beschreibung: Bluetooth-Werkzeuge und -Dienste
 Das Paket enthält Werkzeuge und Systemdienste zur Benutzung von Bluetooth-
 Geräten. 
 
 BlueZ ist der offizielle Linux-Bluetooth-Protokollstack. Es ist ein Open-
 Source-Projekt, das unter der GNU General Public License (GPL) verteilt wird.
Homepage: http://www.bluez.org


michael@thinkpad:~$ 

michael@thinkpad:~$ apt-cache policy bluez
bluez:
  Installiert:           5.72-0ubuntu5.5
  Installationskandidat: 5.72-0ubuntu5.5
  Versionstabelle:
 *** 5.72-0ubuntu5.5 500
        500 http://de.archive.ubuntu.com/ubuntu noble-updates/main amd64 
Packages
        100 /var/lib/dpkg/status
     5.72-0ubuntu5 500
        500 http://de.archive.ubuntu.com/ubuntu noble/main amd64 Packages
michael@thinkpad:~$

ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: bluez 5.72-0ubuntu5.5
ProcVersionSignature: Ubuntu 6.8.0-124.124-generic 6.8.12
Uname: Linux 6.8.0-124-generic x86_64
ApportVersion: 2.28.1-0ubuntu3.8
Architecture: amd64
CasperMD5CheckResult: unknown
CurrentDesktop: XFCE
Date: Tue Jun 16 23:16:05 2026
InstallationDate: Installed on 2015-05-31 (4034 days ago)
InstallationMedia: Xubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422.1)
InterestingModules: rfcomm bnep btusb bluetooth
MachineType: LENOVO 23946J3
ProcEnviron:
 LANG=de_DE.UTF-8
 PATH=(custom, no user)
 SHELL=/bin/bash
 TERM=xterm-256color
 XDG_RUNTIME_DIR=<set>
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.8.0-124-generic 
root=UUID=68625c01-008f-4127-84e0-ae6bb9e79b8a ro quiet splash vt.handoff=7
SourcePackage: bluez
UpgradeStatus: Upgraded to noble on 2024-10-14 (610 days ago)
dmi.bios.date: 03/31/2015
dmi.bios.release: 2.64
dmi.bios.vendor: LENOVO
dmi.bios.version: G4ETA4WW (2.64 )
dmi.board.asset.tag: Not Available
dmi.board.name: 23946J3
dmi.board.vendor: LENOVO
dmi.board.version: Not Defined
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.ec.firmware.release: 1.13
dmi.modalias: 
dmi:bvnLENOVO:bvrG4ETA4WW(2.64):bd03/31/2015:br2.64:efr1.13:svnLENOVO:pn23946J3:pvrThinkPadT530:rvnLENOVO:rn23946J3:rvrNotDefined:cvnLENOVO:ct10:cvrNotAvailable:skuLENOVO_MT_2394:
dmi.product.family: ThinkPad T530
dmi.product.name: 23946J3
dmi.product.sku: LENOVO_MT_2394
dmi.product.version: ThinkPad T530
dmi.sys.vendor: LENOVO
hciconfig:
 hci0:  Type: Primary  Bus: USB
        BD Address: 80:56:F2:FF:DF:29  ACL MTU: 1021:8  SCO MTU: 64:1
        UP RUNNING PSCAN 
        RX bytes:6171653 acl:326067 sco:0 events:9289 errors:0
        TX bytes:40889 acl:1156 sco:0 commands:529 errors:0

** Affects: bluez (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug noble

-- 
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/2156936

Title:
  bluetooth mouse occasionally gets disconnected - workaround to
  reconnect: sudo /etc/init.d/bluetooth restart

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