Public bug reported:
Release: Ubuntu 24.04.4 LTS
APT Version: 2.8.3
What I expected: The system to be able to update the OS automatically, or at
least tell me exactly what was preventing it from updating Linux.
What actually happened: The system updater kept trying to update the Linux
headers, failed, and gave an error message listing package names and later a
kernel panic.
Description:
The stock system updater has been unable to update Linux for several
weeks now, giving this error:
Errors were encountered while processing:
linux-headers-6.17.0-29-generic
linux-headers-6.17.0-23-generic
linux-headers-generic-hwe-24.04
intel-ipu6-dkms
linux-generic-hwe-24.04
linux-image-6.17.0-29-generic
linux-image-6.17.0-23-generic
This even caused a kernel panic last week after it attempted to auto-
update the kernel. I'm brand new to Linux, so I had no idea what I was
supposed to do; I had to go into safe mode and figure out how to roll it
back.
Anyway, I just ran `sudo apt upgrade` on a whim, and I finally saw a log
I could use. It looks like an error compiling the IPU6 driver due to an
incorrect compiler configuration. I got this computer 6 weeks ago and
haven't done any native development on this machine, so I haven't
installed any conflicting GCC on this computer that I'm aware of.
Log attached.
apt-upgrade log:
Setting up linux-headers-6.17.0-23-generic (6.17.0-23.23~24.04.1) ...
/etc/kernel/header_postinst.d/dkms:
* dkms: running auto installation service for kernel 6.17.0-23-generic
Sign command: /usr/bin/kmodsign
Signing key: /var/lib/shim-signed/mok/MOK.priv
Public certificate (MOK): /var/lib/shim-signed/mok/MOK.der
Building module:
Cleaning build area...
make -j12 KERNELRELEASE=6.17.0-23-generic KERNELRELEASE=6.17.0-23-generic KERNEL
_SRC=/lib/modules/6.17.0-23-generic/build...(bad exit status: 2)
ERROR: Cannot create report: [Errno 17] File exists: '/var/crash/intel-ipu6-dkms
.0.crash'
Error! Bad return status for module build on kernel: 6.17.0-23-generic (x86_64)
Consult /var/lib/dkms/ipu6-drivers/0~git202406240945.aecec2aa-0ubuntu2~24.04.3/b
uild/make.log for more information.
dkms autoinstall on 6.17.0-23-generic/x86_64 failed for ipu6-drivers(10)
Error! One or more modules failed to install during autoinstall.
Refer to previous errors for more information.
* dkms: autoinstall for kernel 6.17.0-23-generic
...fail!
run-parts: /etc/kernel/header_postinst.d/dkms exited with return code 11
dpkg: error processing package linux-headers-6.17.0-23-generic (--configure):
installed linux-headers-6.17.0-23-generic package post-installation script subp
rocess returned error exit status 11
Setting up vim-common (2:9.1.0016-1ubuntu7.14) ...
dpkg: dependency problems prevent configuration of linux-headers-generic-hwe-24.
04:
linux-headers-generic-hwe-24.04 depends on linux-headers-6.17.0-29-generic; how
ever:
Package linux-headers-6.17.0-29-generic is not configured yet.
dpkg: error processing package linux-headers-generic-hwe-24.04 (--configure):
dependency problems - leaving unconfigured
Setting up intel-ipu6-dkms (0~git202406240945.aecec2aa-0ubuntu2~24.04.3) ...
No apport report written because the error message indicates its a followup erro
r from a previous failure.
Removing old ipu6-drivers-0~git202406240945.aecec2aa-0
ubuntu2~24.04.3 DKMS files...
Deleting module ipu6-drivers-0~git202406240945.aecec2aa-0ubuntu2~24.04.3 complet
ely from the DKMS tree.
Loading new ipu6-drivers-0~git202406240945.aecec2aa-0ubuntu2~24.04.3 DKMS files.
..
Building for 6.17.0-23-generic 6.17.0-29-generic
Building initial module for 6.17.0-23-generic
ERROR: Cannot create report: [Errno 17] File exists: '/var/crash/intel-ipu6-dkms
.0.crash'
Error! Bad return status for module build on kernel: 6.17.0-23-generic (x86_64)
Consult /var/lib/dkms/ipu6-drivers/0~git202406240945.aecec2aa-0ubuntu2~24.04.3/b
uild/make.log for more information.
dpkg: error processing package intel-ipu6-dkms (--configure):
installed intel-ipu6-dkms package post-installation script subprocess returned
error exit status 10
Setting up libldb2:amd64 (2:2.8.0+samba4.19.5+dfsg-4ubuntu9.6) ...
No apport report written because MaxReports is reached already
Setting up bind9-h
ost (1:9.18.39-0ubuntu0.24.04.5) ...
Setting up libevview3-3t64:amd64 (46.3.1-0ubuntu1.1) ...
Setting up samba-libs:amd64 (2:4.19.5+dfsg-4ubuntu9.6) ...
Setting up vim-tiny (2:9.1.0016-1ubuntu7.14) ...
dpkg: dependency problems prevent configuration of linux-generic-hwe-24.04:
linux-generic-hwe-24.04 depends on linux-headers-generic-hwe-24.04 (= 6.17.0-29
.29~24.04.1); however:
Package linux-headers-generic-hwe-24.04 is not configured yet.
dpkg: error processing package linux-generic-hwe-24.04 (--configure):
dependency problems - leaving unconfigured
Setting up evince (46.3.1-0ubuntu1.1) ...
No apport report written because MaxReports is reached already
Setting up gir1.2-
evince-3.0:amd64 (46.3.1-0ubuntu1.1) ...
Setting up bind9-dnsutils (1:9.18.39-0ubuntu0.24.04.5) ...
Setting up libsmbclient0:amd64 (2:4.19.5+dfsg-4ubuntu9.6) ...
Processing triggers for hicolor-icon-theme (0.17-2) ...
Processing triggers for gnome-menus (3.36.0-1.1ubuntu3) ...
Processing triggers for libc-bin (2.39-0ubuntu8.7) ...
Processing triggers for man-db (2.12.0-4build2) ...
Processing triggers for libglib2.0-0t64:i386 (2.80.0-6ubuntu3.8) ...
Processing triggers for libglib2.0-0t64:amd64 (2.80.0-6ubuntu3.8) ...
Processing triggers for dbus (1.14.10-4ubuntu4.1) ...
Processing triggers for desktop-file-utils (0.27-2build1) ...
Processing triggers for linux-image-6.17.0-29-generic (6.17.0-29.29~24.04.1) ...
/etc/kernel/postinst.d/dkms:
* dkms: running auto installation service for kernel 6.17.0-29-generic
Sign command: /usr/bin/kmodsign
Signing key: /var/lib/shim-signed/mok/MOK.priv
Public certificate (MOK): /var/lib/shim-signed/mok/MOK.der
Building module:
Cleaning build area...
make -j12 KERNELRELEASE=6.17.0-29-generic KERNELRELEASE=6.17.0-29-generic KERNEL
_SRC=/lib/modules/6.17.0-29-generic/build...(bad exit status: 2)
ERROR: Cannot create report: [Errno 17] File exists: '/var/crash/intel-ipu6-dkms
.0.crash'
Error! Bad return status for module build on kernel: 6.17.0-29-generic (x86_64)
Consult /var/lib/dkms/ipu6-drivers/0~git202406240945.aecec2aa-0ubuntu2~24.04.3/b
uild/make.log for more information.
dkms autoinstall on 6.17.0-29-generic/x86_64 failed for ipu6-drivers(10)
Error! One or more modules failed to install during autoinstall.
Refer to previous errors for more information.
* dkms: autoinstall for kernel 6.17.0-29-generic
...fail!
run-parts: /etc/kernel/postinst.d/dkms exited with return code 11
dpkg: error processing package linux-image-6.17.0-29-generic (--configure):
installed linux-image-6.17.0-29-generic package post-installation script subpro
cess returned error exit status 11
No apport report written because MaxReports is reached already
Processing trigger
s for linux-image-6.17.0-23-generic (6.17.0-23.23~24.04.1) ...
/etc/kernel/postinst.d/dkms:
* dkms: running auto installation service for kernel 6.17.0-23-generic
Sign command: /usr/bin/kmodsign
Signing key: /var/lib/shim-signed/mok/MOK.priv
Public certificate (MOK): /var/lib/shim-signed/mok/MOK.der
Building module:
Cleaning build area...
make -j12 KERNELRELEASE=6.17.0-23-generic KERNELRELEASE=6.17.0-23-generic KERNEL
_SRC=/lib/modules/6.17.0-23-generic/build...(bad exit status: 2)
ERROR: Cannot create report: [Errno 17] File exists: '/var/crash/intel-ipu6-dkms
.0.crash'
Error! Bad return status for module build on kernel: 6.17.0-23-generic (x86_64)
Consult /var/lib/dkms/ipu6-drivers/0~git202406240945.aecec2aa-0ubuntu2~24.04.3/b
uild/make.log for more information.
dkms autoinstall on 6.17.0-23-generic/x86_64 failed for ipu6-drivers(10)
Error! One or more modules failed to install during autoinstall.
Refer to previous errors for more information.
* dkms: autoinstall for kernel 6.17.0-23-generic
...fail!
run-parts: /etc/kernel/postinst.d/dkms exited with return code 11
dpkg: error processing package linux-image-6.17.0-23-generic (--configure):
installed linux-image-6.17.0-23-generic package post-installation script subpro
cess returned error exit status 11
No apport report written because MaxReports is reached already
Errors were encoun
tered while processing:
linux-headers-6.17.0-29-generic
linux-headers-6.17.0-23-generic
linux-headers-generic-hwe-24.04
intel-ipu6-dkms
linux-generic-hwe-24.04
linux-image-6.17.0-29-generic
linux-image-6.17.0-23-generic
ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: apt 2.8.3
ProcVersionSignature: Ubuntu 6.17.0-23.23~24.04.1-generic 6.17.13
Uname: Linux 6.17.0-23-generic x86_64
ApportVersion: 2.28.1-0ubuntu3.8
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Tue May 26 23:29:01 2026
InstallationDate: Installed on 2026-03-28 (60 days ago)
InstallationMedia: Ubuntu 24.04.4 LTS "Noble Numbat" - Release amd64 (20260210)
ProcEnviron:
LANG=en_US.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
XDG_RUNTIME_DIR=<set>
SourcePackage: apt
UpgradeStatus: No upgrade log present (probably fresh install)
** Affects: apt (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug noble wayland-session
** Attachment added:
"/var/lib/dkms/ipu6-drivers/0~git202406240945.aecec2aa-0ubuntu2~24.04.3/build/make.log"
https://bugs.launchpad.net/bugs/2154333/+attachment/5973835/+files/make.log
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https://bugs.launchpad.net/bugs/2154333
Title:
Unable to install Linux Headers
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