Hi Jim,

Thank you for reporting this regression and for providing such detailed
information - confirming it works on 6.17.0-19-generic but not on
6.17.0-20-generic, with the lsusb and dmesg attachments clearly showing
the Bluetooth USB device failing to enumerate. This is very helpful.

Can you test one more thing: please boot into the latest available
kernel for Ubuntu 24.04 (6.17.0-29-generic) and check whether the
Bluetooth issue still occurs.

To do this:

1. Make sure your system is fully updated: run "sudo apt update && sudo apt 
upgrade" in a terminal
2. Reboot and select the 6.17.0-29-generic kernel from the GRUB menu (hold 
Shift during boot if the menu does not appear)
3. Check if Bluetooth works by running "lsusb | grep -i intel" and "dmesg | 
grep -i btusb"
4. Let me know the results here

The reason for this step is that there have been 9 kernel point releases
between -20 (your reported version) and -29 (the latest available). A
fix may already be present in the newer kernel.

Once you confirm whether this still happens on 6.17.0-29-generic, I will
take the next step with the bug report. Thanks for your help!

** Changed in: linux-hwe-6.17 (Ubuntu)
       Status: New => Incomplete

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https://bugs.launchpad.net/bugs/2148687

Title:
   Bluetooth completely non-functional on Intel 3168NGW after upgrade to
  6.17.0-20-generic

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