Public bug reported:
Laptop: ASUS Vivobook Pro K6502VU
GPU: Intel Iris Xe + NVIDIA RTX 4050
Ubuntu: 24.04
Kernel: 6.17
Problem:
Internal display detected as None-1 in Xorg.
Only native resolution available.
HiDPI scaling options missing in XFCE.
Occurs on both 22.04 and 24.04.
Wayland works but XFCE uses Xorg.
Expected:
Display should be detected as eDP-1 and allow scaling.
ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: linux-image-6.17.0-19-generic 6.17.0-19.19~24.04.2
ProcVersionSignature: Ubuntu 6.17.0-19.19~24.04.2-generic 6.17.13
Uname: Linux 6.17.0-19-generic x86_64
ApportVersion: 2.28.1-0ubuntu3.8
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: tejas 1885 F.... pipewire
tejas 1890 F.... wireplumber
/dev/snd/controlC0: tejas 1890 F.... wireplumber
/dev/snd/seq: tejas 1885 F.... pipewire
CRDA: N/A
CasperMD5CheckResult: pass
CurrentDesktop: XFCE
Date: Wed Mar 25 10:28:33 2026
InstallationDate: Installed on 2026-03-25 (0 days ago)
InstallationMedia: Xubuntu 24.04.4 LTS "Noble Numbat" - Release amd64 (20260210)
MachineType: ASUSTeK COMPUTER INC. Vivobook_ASUSLaptop K6502VU_K6502VU
ProcFB: 0 simpledrmdrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.17.0-19-generic
root=UUID=2c484761-bccd-4b40-b922-7b51099788be ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-6.17.0-19-generic N/A
linux-backports-modules-6.17.0-19-generic N/A
linux-firmware 20240318.git3b128b60-0ubuntu2.25
SourcePackage: linux-hwe-6.17
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/23/2024
dmi.bios.release: 5.27
dmi.bios.vendor: American Megatrends International, LLC.
dmi.bios.version: K6502VU.311
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: K6502VU
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.ec.firmware.release: 3.11
dmi.modalias:
dmi:bvnAmericanMegatrendsInternational,LLC.:bvrK6502VU.311:bd04/23/2024:br5.27:efr3.11:svnASUSTeKCOMPUTERINC.:pnVivobook_ASUSLaptopK6502VU_K6502VU:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnK6502VU:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:sku:
dmi.product.family: Vivobook
dmi.product.name: Vivobook_ASUSLaptop K6502VU_K6502VU
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
** Affects: linux-hwe-6.17 (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug noble
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https://bugs.launchpad.net/bugs/2146279
Title:
Internal display detected as None-1 in Xorg and Only native resolution
available.
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