Public bug reported: [Summary] Several Dell Machines failed to boot into OS on 6.17.0-1012-oem.
[Reproduce Steps] 1. Install the GM image (6.11). 2. Run the dist-upgrade to 6.17 3. sudo reboot On 6.11, the machine can boot into OS after reboot. However, after upgrading to 6.17, it becomes stuck during boot and cannot reach the OS. However, if root is modified to nomodeset in 6.17, the machine can boot into the OS successfully. [Affected Machines] https://certification.canonical.com/hardware/202506-36819/ https://certification.canonical.com/hardware/202506-36820/ https://certification.canonical.com/hardware/202506-36823/ https://certification.canonical.com/hardware/202506-36826/ [Failed Rate] 4/4 (100%) ProblemType: Bug DistroRelease: Ubuntu 24.04 Package: linux-image-6.17.0-1012-oem 6.17.0-1012.12 ProcVersionSignature: Ubuntu 6.17.0-1012.12-oem 6.17.9 Uname: Linux 6.17.0-1012-oem x86_64 ApportVersion: 2.28.1-0ubuntu3.8 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: ubuntu 1271 F.... wireplumber /dev/snd/controlC0: ubuntu 1271 F.... wireplumber /dev/snd/seq: ubuntu 1266 F.... pipewire CRDA: N/A CasperMD5CheckMismatches: ./casper/initrd ./casper/vmlinuz ./casper/minimal.standard.live.hotfix.manifest ./casper/minimal.standard.live.hotfix.size ./casper/minimal.standard.live.size ./casper/minimal.manifest ./casper/minimal.standard.manifest ./casper/minimal.standard.size ./casper/minimal.hotfix.size ./casper/minimal.standard.live.hotfix.squashfs ./casper/minimal.standard.hotfix.squashfs ./casper/minimal.standard.hotfix.size ./casper/minimal.hotfix.squashfs ./casper/minimal.standard.live.manifest ./casper/minimal.size ./boot/grub/grub.cfg CasperMD5CheckResult: fail Date: Mon Mar 16 03:28:36 2026 DistributionChannelDescriptor: # This is the distribution channel descriptor for Ubuntu 24.04 for Dell # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-noble-oem-24.04b-proposed-20250617-524 InstallationDate: Installed on 2026-03-16 (0 days ago) InstallationMedia: Ubuntu OEM 24.04.2 LTS "Noble Numbat" - Release amd64 (20250615) MachineType: Dell Inc. Dell 16 DC16255 ProcFB: 0 simpledrmdrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.17.0-1012-oem root=UUID=d1b47013-8d11-47bc-9f6a-8046300ab97d ro nomodeset quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-6.17.0-1012-oem N/A linux-backports-modules-6.17.0-1012-oem N/A linux-firmware 20240318.git3b128b60-0ubuntu2.25 SourcePackage: linux-oem-6.17 UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 06/18/2025 dmi.bios.release: 5.3 dmi.bios.vendor: Dell Inc. dmi.bios.version: 0.4.10 dmi.board.asset.tag: AFTPASS dmi.board.vendor: Dell Inc. dmi.chassis.asset.tag: AFTPASS dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: 0.4.10 dmi.modalias: dmi:bvnDellInc.:bvr0.4.10:bd06/18/2025:br5.3:svnDellInc.:pnDell16DC16255:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr0.4.10:sku0D95: dmi.product.family: Inspiron dmi.product.name: Dell 16 DC16255 dmi.product.sku: 0D95 dmi.sys.vendor: Dell Inc. ** Affects: linux-oem-6.17 (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug noble ** Attachment added: "journal log for normal boot on 6.17 without nomodeset" https://bugs.launchpad.net/bugs/2144522/+attachment/5952887/+files/journal_normal_boot.log -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/2144522 Title: Dell Machines cannot boot into OS with 6.17.0-1012-oem To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux-oem-6.17/+bug/2144522/+subscriptions -- ubuntu-bugs mailing list [email protected] https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
