FF.log is empty every time I try to save logs.

pon., 19 sty 2026 o 17:05 Nathan Teodosio <[email protected]>
napisaƂ(a):

> You can try this:
>
>   {
>   snap info firefox
>   snap connections firefox
>   snap info mesa-2404
>   } > snaps.log
>   firefox &> ff.log
>   #Firefox crashes, system reboots, then
>   journalctl -b-1 > journal.log
>
> Then send snaps.log, ff.log and journal.log as attachments to
> <[email protected]>.
>
> Remember that you can as a work-around disable hardware acceleration in
> Firefox' options page.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/2138624
>
> Title:
>   Firefox crashes Thinkpad X13s
>
> Status in firefox package in Ubuntu:
>   New
>
> Bug description:
>   Firefox crashes on ThinkPad X13s (ARM64) when loading opencode.ai -
>   GPU acceleration issue
>
>   Firefox version 143.0.4(aarch64) crashes consistently when loading
>   https://opencode.ai
>   on ThinkPad X13s running Ubuntu 25.10 (ARM64/Snapdragon 8cx Gen3 with
> Adreno GPU).
>
>   Steps to reproduce:
>
>       Start Firefox on ThinkPad X13s with Ubuntu 25.10
>
>       Navigate to
>       https://opencode.ai
>
>       Wait for page to load (heavy JavaScript/WebGL content)
>
>       System crashes/reboots after a few seconds
>
>
>   Expected behavior:
>   Page loads normally without crash.
>
>
>   Actual behavior:
>   Complete system reboot occurs shortly after page begins rendering.
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 25.10
>   Package: firefox 1:1snap1-0ubuntu7
>   ProcVersionSignature: Ubuntu 6.17.0-8.8-generic 6.17.2
>   Uname: Linux 6.17.0-8-generic aarch64
>   ApportVersion: 2.33.1-0ubuntu3
>   Architecture: arm64
>   CasperMD5CheckResult: pass
>   CurrentDesktop: ubuntu:GNOME
>   Date: Mon Jan 19 12:35:50 2026
>   InstallationDate: Installed on 2026-01-18 (1 days ago)
>   InstallationMedia: Ubuntu 25.10 "Questing Quokka" - Release arm64
> (20251007)
>   ProcEnviron:
>    LANG=pl_PL.UTF-8
>    PATH=(custom, no user)
>    SHELL=/bin/bash
>    TERM=xterm-256color
>    XDG_RUNTIME_DIR=<set>
>   SnapChanges: no changes found
>   SourcePackage: firefox
>   UpgradeStatus: No upgrade log present (probably fresh install)
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/2138624/+subscriptions
>
>


** Attachment added: "snaps.log"
   https://bugs.launchpad.net/bugs/2138624/+attachment/5939881/+files/snaps.log

** Attachment added: "journal.log"
   
https://bugs.launchpad.net/bugs/2138624/+attachment/5939882/+files/journal.log

-- 
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/2138624

Title:
  Firefox crashes Thinkpad X13s

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/2138624/+subscriptions


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