Public bug reported:
The Wi-Fi connection works for a few minutes and then randomly
disconnects. A system notification appears with the error "Connection
failed: Activation of network connection failed". This happens on a
fresh installation of Ubuntu 24.04 LTS.
Crucial Information:
The Wi-Fi works perfectly with no disconnections when running Windows on this
same machine. This confirms it is a Linux-specific driver issue.
Troubleshooting Steps Taken: A full wipe and clean re-installation of
Ubuntu 24.04 LTS was performed, but the problem persists. Attempts to
disable power saving for the rtw89_pci driver have also not resolved the
issue.
ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: linux-image-6.14.0-32-generic 6.14.0-32.32~24.04.1
ProcVersionSignature: Ubuntu 6.14.0-32.32~24.04.1-generic 6.14.11
Uname: Linux 6.14.0-32-generic x86_64
ApportVersion: 2.28.1-0ubuntu3.8
Architecture: amd64
CRDA: N/A
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Sun Sep 28 11:12:02 2025
InstallationDate: Installed on 2025-09-26 (2 days ago)
InstallationMedia: Ubuntu 24.04.3 LTS "Noble Numbat" - Release amd64
(20250805.1)
MachineType: HP HP Pavilion Laptop 15-eh3xxx
ProcEnviron:
LANG=en_US.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
TERM=xterm-256color
XDG_RUNTIME_DIR=<set>
ProcFB: 0 amdgpudrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.14.0-32-generic
root=UUID=3957c370-101e-4811-b505-1932acdfbda0 ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-6.14.0-32-generic N/A
linux-backports-modules-6.14.0-32-generic N/A
linux-firmware 20240318.git3b128b60-0ubuntu2.17
SourcePackage: linux-hwe-6.14
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/16/2024
dmi.bios.release: 15.7
dmi.bios.vendor: AMI
dmi.bios.version: F.07
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 8BC7
dmi.board.vendor: HP
dmi.board.version: 68.31
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.ec.firmware.release: 68.31
dmi.modalias:
dmi:bvnAMI:bvrF.07:bd10/16/2024:br15.7:efr68.31:svnHP:pnHPPavilionLaptop15-eh3xxx:pvr:rvnHP:rn8BC7:rvr68.31:cvnHP:ct10:cvrChassisVersion:sku840G5PA#ACJ:
dmi.product.family: 103C_5335KV HP Pavilion
dmi.product.name: HP Pavilion Laptop 15-eh3xxx
dmi.product.sku: 840G5PA#ACJ
dmi.sys.vendor: HP
** Affects: linux-hwe-6.14 (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug noble wayland-session
** Attachment added: "Screenshot from 2025-09-28 11-05-14.png"
https://bugs.launchpad.net/bugs/2125860/+attachment/5912667/+files/Screenshot%20from%202025-09-28%2011-05-14.png
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https://bugs.launchpad.net/bugs/2125860
Title:
Wi-Fi disconnects intermittently on HP Pavilion Laptop 15-eh3xxx with
a Realtek RTL8852BE wireless card.
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