Public bug reported:
I've been experiencing an issue with, I'm assuming, the touchpad driver
installed for the touchpad on the Asus FX507ZI:
https://www.asus.com/laptops/for-gaming/tuf-gaming/asus-tuf-
gaming-f17-2023/helpdesk_download/?model2Name=FX707ZI
During normal operation, the touchpad will become unresponsive for 3-5
seconds at a time. When its really bad, it will happen every other time
I touch the pad. Usually, it's about every couple of minutes. I've read
people online having similar issues with other models, but no concrete
solutions.
I thought maybe it was a result of me having certain applications open
(Strawberry, VPN, Brave) but closing those hasn't made a difference.
Additionally, the applications don't seem to be freezing during the
touchpad issue - video continues to play, other things continue to
happen, I just can't operate the touchpad for a few seconds.
$ lsb_release -rd
No LSB modules are available.
Description: Ubuntu 24.04.3 LTS
Release: 24.04
$ lshw
...
*-input:2
product: ASUF1204:00 2808:0202 Touchpad
physical id: 6
logical name: input10
logical name: /dev/input/event5
logical name: /dev/input/mouse1
capabilities: i2c
$ sudo lsmod | grep hid
mac_hid 12288 0
hid_multitouch 36864 0
hid_generic 12288 0
i2c_hid_acpi 12288 0
i2c_hid 40960 1 i2c_hid_acpi
hid 180224 3 i2c_hid,hid_multitouch,hid_generic
** Affects: ubuntu
Importance: Undecided
Status: New
** Tags: asus touchpad tuf
** Description changed:
I've been experiencing an issue with, I'm assuming, the touchpad driver
installed for the touchpad on the Asus FX507ZI:
https://www.asus.com/laptops/for-gaming/tuf-gaming/asus-tuf-
gaming-f17-2023/helpdesk_download/?model2Name=FX707ZI
During normal operation, the touchpad will become unresponsive for 3-5
seconds at a time. When its really bad, it will happen every other time
I touch the pad. Usually, it's about every couple of minutes. I've read
people online having similar issues with other models, but no concrete
solutions.
I thought maybe it was a result of me having certain applications open
(Strawberry, VPN, Brave) but closing those hasn't made a difference.
- <pre><font color="#26A269"><b>wigglytuf@wigglytuf-ASUS-TUF</b></font>:<font
color="#12488B"><b>~</b></font>$ lsb_release -rd
+ $ lsb_release -rd
No LSB modules are available.
Description: Ubuntu 24.04.3 LTS
Release: 24.04
- </pre>
- <pre> *-input:2
+ $ lshw
+ ...
+ *-input:2
product: ASUF1204:00 2808:0202 Touchpad
physical id: 6
logical name: input10
logical name: /dev/input/event5
logical name: /dev/input/mouse1
capabilities: i2c
- </pre>
- <pre><font color="#26A269"><b>wigglytuf@wigglytuf-ASUS-TUF</b></font>:<font
color="#12488B"><b>~</b></font>$ sudo lsmod | grep hid
- mac_<font color="#C01C28"><b>hid</b></font> 12288 0
- <font color="#C01C28"><b>hid</b></font>_multitouch 36864 0
- <font color="#C01C28"><b>hid</b></font>_generic 12288 0
- i2c_<font color="#C01C28"><b>hid</b></font>_acpi 12288 0
- i2c_<font color="#C01C28"><b>hid</b></font> 40960 1 i2c_<font
color="#C01C28"><b>hid</b></font>_acpi
- <font color="#C01C28"><b>hid</b></font> 180224 3 i2c_<font
color="#C01C28"><b>hid</b></font>,<font
color="#C01C28"><b>hid</b></font>_multitouch,<font
color="#C01C28"><b>hid</b></font>_generic
- </pre>
+
+ $ sudo lsmod | grep hid
+ mac_hid 12288 0
+ hid_multitouch 36864 0
+ hid_generic 12288 0
+ i2c_hid_acpi 12288 0
+ i2c_hid 40960 1 i2c_hid_acpi
+ hid 180224 3 i2c_hid,hid_multitouch,hid_generic
** Description changed:
I've been experiencing an issue with, I'm assuming, the touchpad driver
installed for the touchpad on the Asus FX507ZI:
https://www.asus.com/laptops/for-gaming/tuf-gaming/asus-tuf-
gaming-f17-2023/helpdesk_download/?model2Name=FX707ZI
During normal operation, the touchpad will become unresponsive for 3-5
seconds at a time. When its really bad, it will happen every other time
I touch the pad. Usually, it's about every couple of minutes. I've read
people online having similar issues with other models, but no concrete
solutions.
I thought maybe it was a result of me having certain applications open
(Strawberry, VPN, Brave) but closing those hasn't made a difference.
+ Additionally, the applications don't seem to be freezing during the
+ touchpad issue - video continues to play, other things continue to
+ happen, I just can't operate the touchpad for a few seconds.
$ lsb_release -rd
No LSB modules are available.
Description: Ubuntu 24.04.3 LTS
Release: 24.04
-
$ lshw
...
- *-input:2
- product: ASUF1204:00 2808:0202 Touchpad
- physical id: 6
- logical name: input10
- logical name: /dev/input/event5
- logical name: /dev/input/mouse1
- capabilities: i2c
-
+ *-input:2
+ product: ASUF1204:00 2808:0202 Touchpad
+ physical id: 6
+ logical name: input10
+ logical name: /dev/input/event5
+ logical name: /dev/input/mouse1
+ capabilities: i2c
$ sudo lsmod | grep hid
mac_hid 12288 0
hid_multitouch 36864 0
hid_generic 12288 0
i2c_hid_acpi 12288 0
i2c_hid 40960 1 i2c_hid_acpi
hid 180224 3 i2c_hid,hid_multitouch,hid_generic
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https://bugs.launchpad.net/bugs/2122795
Title:
Asus FX507ZI touchpad periodically freezing (Ubuntu 24.04.3 LTS)
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