Public bug reported:
This happened while upgrading to 24.04 LTS from 22
ProblemType: Package
DistroRelease: Ubuntu 22.04
Package: thunderbird 1:128.12.0+build1-0ubuntu0.22.04.1
ProcVersionSignature: Ubuntu 5.15.0-152.162-generic 5.15.185
Uname: Linux 5.15.0-152-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
AddonCompatCheckDisabled: False
ApportVersion: 2.20.11-0ubuntu82.10
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: slew 5207 F.... pulseaudio
/dev/snd/controlC1: slew 5207 F.... pulseaudio
BuildID: 20250627203320
CasperMD5CheckResult: unknown
Channel: Unavailable
Date: Tue Aug 26 12:46:56 2025
ErrorMessage: new thunderbird package pre-installation script subprocess
returned error exit status 1
ForcedLayersAccel: False
IfupdownConfig:
# interfaces(5) file used by ifup(8) and ifdown(8)
auto lo
iface lo inet loopback
InstallationDate: Installed on 2018-05-03 (2672 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
IpAddr: Error: command ['ip', 'addr'] failed with exit code 127: ip: error
while loading shared libraries: libelf.so.1: cannot open shared object file: No
such file or directory
IpRoute: Error: command ['ip', 'route'] failed with exit code 127: ip: error
while loading shared libraries: libelf.so.1: cannot open shared object file: No
such file or directory
NoProfiles: True
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
PulseAudio daemon running, or not running as session daemon.
Python3Details: /usr/bin/python3.10, Python 3.10.12, python3-minimal,
3.10.6-1~22.04.1
PythonDetails: N/A
RebootRequiredPkgs: Error: path contained symlinks.
RelatedPackageVersions:
dpkg 1.21.1ubuntu2.3
apt 2.4.14
RunningIncompatibleAddons: False
SourcePackage: thunderbird
Title: package thunderbird 1:128.12.0+build1-0ubuntu0.22.04.1 failed to
install/upgrade: new thunderbird package pre-installation script subprocess
returned error exit status 1
UpgradeStatus: Upgraded to jammy on 2025-08-26 (0 days ago)
dmi.bios.date: 03/13/2023
dmi.bios.release: 2.27
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 2.27.0
dmi.board.name: 0X8DXD
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 3
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr2.27.0:bd03/13/2023:br2.27:svnDellInc.:pnPrecision5820Tower:pvr:rvnDellInc.:rn0X8DXD:rvrA00:cvnDellInc.:ct3:cvr:sku0738:
dmi.product.family: Precision
dmi.product.name: Precision 5820 Tower
dmi.product.sku: 0738
dmi.sys.vendor: Dell Inc.
** Affects: thunderbird (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-package jammy third-party-packages
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https://bugs.launchpad.net/bugs/2121468
Title:
package thunderbird 1:128.12.0+build1-0ubuntu0.22.04.1 failed to
install/upgrade: new thunderbird package pre-installation script
subprocess returned error exit status 1
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