Public bug reported:
subprocess returned an error code
ProblemType: Package
DistroRelease: Ubuntu 24.04
Package: linux-modules-nvidia-550-6.14.0-24-generic 6.14.0-24.24~24.04.3+1
ProcVersionSignature: Ubuntu 6.14.0-28.28~24.04.1-generic 6.14.8
Uname: Linux 6.14.0-28-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.28.1-0ubuntu3.8
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: gato 2145 F.... wireplumber
/dev/snd/controlC1: gato 2145 F.... wireplumber
/dev/snd/seq: gato 2141 F.... pipewire
CRDA: N/A
CasperMD5CheckResult: pass
Date: Wed Aug 20 06:42:03 2025
DpkgTerminalLog:
Removing linux-modules-nvidia-550-6.14.0-24-generic (6.14.0-24.24~24.04.3+1)
...
/var/lib/dpkg/info/linux-modules-nvidia-550-6.14.0-24-generic.prerm: 14: cd:
can't cd to /lib/modules/6.14.0-24-generic/kernel/nvidia-550/bits
dpkg: error processing package linux-modules-nvidia-550-6.14.0-24-generic
(--remove):
installed linux-modules-nvidia-550-6.14.0-24-generic package pre-removal
script subprocess returned error exit status 1
dpkg: too many errors, stopping
DuplicateSignature:
package:linux-modules-nvidia-550-6.14.0-24-generic:6.14.0-24.24~24.04.3+1
Removing linux-modules-nvidia-550-6.14.0-24-generic (6.14.0-24.24~24.04.3+1)
...
/var/lib/dpkg/info/linux-modules-nvidia-550-6.14.0-24-generic.prerm: 14: cd:
can't cd to /lib/modules/6.14.0-24-generic/kernel/nvidia-550/bits
dpkg: error processing package linux-modules-nvidia-550-6.14.0-24-generic
(--remove):
installed linux-modules-nvidia-550-6.14.0-24-generic package pre-removal
script subprocess returned error exit status 1
ErrorMessage: installed linux-modules-nvidia-550-6.14.0-24-generic package
pre-removal script subprocess returned error exit status 1
InstallationDate: Installed on 2024-09-23 (331 days ago)
InstallationMedia: Ubuntu 24.04.1 LTS "Noble Numbat" - Release amd64
(20240827.1)
IwConfig:
lo no wireless extensions.
enp8s0 no wireless extensions.
eno1 no wireless extensions.
MachineType: ASUSTeK COMPUTER INC. System Product Name
ProcFB: 0 simpledrmdrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.14.0-28-generic
root=UUID=1217353d-9417-46af-86c3-e66848b4faa2 ro quiet splash vt.handoff=7
Python3Details: /usr/bin/python3.12, Python 3.12.3, python3-minimal,
3.12.3-0ubuntu2
PythonDetails: N/A
RelatedPackageVersions: grub-pc N/A
RfKill:
SourcePackage: linux-restricted-modules-hwe-6.14
Title: package linux-modules-nvidia-550-6.14.0-24-generic
6.14.0-24.24~24.04.3+1 failed to install/upgrade: installed
linux-modules-nvidia-550-6.14.0-24-generic package pre-removal script
subprocess returned error exit status 1
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/27/2019
dmi.bios.release: 8.5
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 0805
dmi.board.asset.tag: Default string
dmi.board.name: WS Z390 PRO
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvr0805:bd12/27/2019:br8.5:svnASUSTeKCOMPUTERINC.:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnWSZ390PRO:rvrRev1.xx:cvnDefaultstring:ct3:cvrDefaultstring:sku:
dmi.product.family: Server
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: ASUSTeK COMPUTER INC.
** Affects: linux-restricted-modules-hwe-6.14 (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-package noble
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https://bugs.launchpad.net/bugs/2121052
Title:
package linux-modules-nvidia-550-6.14.0-24-generic failed to upgrade:
installed linux-modules-nvidia-550-6.package pre-removal script
subprocess returned error exit status 1
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