Public bug reported:
Error after trying to use the webcam
package linux-headers-6.14.0-27-generic 6.14.0-27.27~24.04.1 failed to
install/upgrade: installed linux-headers-6.14.0-27-generic package
post-installation script subprocess returned error exit status 11
ProblemType: Package
DistroRelease: Ubuntu 24.04
Package: linux-headers-6.14.0-27-generic 6.14.0-27.27~24.04.1
ProcVersionSignature: Ubuntu 6.11.0-21.21~24.04.1-generic 6.11.11
Uname: Linux 6.11.0-21-generic x86_64
ApportVersion: 2.28.1-0ubuntu3.8
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/seq: aidin 2728 F.... pipewire
/dev/snd/pcmC0D0p: aidin 2728 F...m pipewire
/dev/snd/controlC0: aidin 2728 F.... pipewire
aidin 2734 F.... wireplumber
CRDA: N/A
CasperMD5CheckResult: pass
Date: Sat Aug 9 11:29:57 2025
DpkgHistoryLog:
Start-Date: 2025-08-09 11:29:30
Commandline: /usr/bin/unattended-upgrade
Install: linux-modules-extra-6.14.0-27-generic:amd64 (6.14.0-27.27~24.04.1,
automatic), linux-image-6.14.0-27-generic:amd64 (6.14.0-27.27~24.04.1,
automatic), linux-tools-6.14.0-27-generic:amd64 (6.14.0-27.27~24.04.1,
automatic), linux-hwe-6.14-headers-6.14.0-27:amd64 (6.14.0-27.27~24.04.1,
automatic), linux-hwe-6.14-tools-6.14.0-27:amd64 (6.14.0-27.27~24.04.1,
automatic), linux-headers-6.14.0-27-generic:amd64 (6.14.0-27.27~24.04.1,
automatic), linux-modules-6.14.0-27-generic:amd64 (6.14.0-27.27~24.04.1,
automatic)
Upgrade: linux-headers-generic-hwe-24.04:amd64 (6.11.0-21.21~24.04.1,
6.14.0-27.27~24.04.1), linux-generic-hwe-24.04:amd64 (6.11.0-21.21~24.04.1,
6.14.0-27.27~24.04.1), linux-image-generic-hwe-24.04:amd64
(6.11.0-21.21~24.04.1, 6.14.0-27.27~24.04.1)
ErrorMessage: installed linux-headers-6.14.0-27-generic package
post-installation script subprocess returned error exit status 11
InstallationDate: Installed on 2025-04-13 (118 days ago)
InstallationMedia: Ubuntu 24.04.2 LTS "Noble Numbat" - Release amd64 (20250215)
MachineType: SAMSUNG ELECTRONICS CO., LTD. 960XFH
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.11.0-21-generic
root=UUID=780f6c06-146c-461a-b257-f0728f72013d ro quiet splash vt.handoff=7
Python3Details: /usr/bin/python3.12, Python 3.12.3, python3-minimal,
3.12.3-0ubuntu2
PythonDetails: N/A
RelatedPackageVersions: grub-pc N/A
SourcePackage: linux-hwe-6.14
Title: package linux-headers-6.14.0-27-generic 6.14.0-27.27~24.04.1 failed to
install/upgrade: installed linux-headers-6.14.0-27-generic package
post-installation script subprocess returned error exit status 11
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/18/2024
dmi.bios.release: 5.27
dmi.bios.vendor: American Megatrends International, LLC.
dmi.bios.version: P07ALQ.190.240418.PS
dmi.board.asset.tag: No Asset Tag
dmi.board.name: NP960XFH-XA2IT
dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.board.version: SGLB450A1B-C01-G001-S0002+10.0.22621
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.chassis.version: N/A
dmi.modalias:
dmi:bvnAmericanMegatrendsInternational,LLC.:bvrP07ALQ.190.240418.PS:bd04/18/2024:br5.27:svnSAMSUNGELECTRONICSCO.,LTD.:pn960XFH:pvrP07ALQ:rvnSAMSUNGELECTRONICSCO.,LTD.:rnNP960XFH-XA2IT:rvrSGLB450A1B-C01-G001-S0002+10.0.22621:cvnSAMSUNGELECTRONICSCO.,LTD.:ct10:cvrN/A:skuSCAI-ICPS-A5A5-RPLH-PALQ:
dmi.product.family: Galaxy Book3 Ultra
dmi.product.name: 960XFH
dmi.product.sku: SCAI-ICPS-A5A5-RPLH-PALQ
dmi.product.version: P07ALQ
dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.
** Affects: linux-hwe-6.14 (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-package noble
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https://bugs.launchpad.net/bugs/2120221
Title:
package linux-headers-6.14.0-27-generic 6.14.0-27.27~24.04.1 failed to
install/upgrade: installed linux-headers-6.14.0-27-generic package
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