Public bug reported:
This is happening on my Dell laptop after Dell's official service
representative changes some hardware components, including the
motherboard. Some errors seem to indicate ACPI EC (power control) is not
responding. I would like to know if this is an EC/motherboard issue, or
some firmware/bios/kernel issue.
ProblemType: Bug
DistroRelease: Ubuntu 25.04
Package: linux-image-6.14.0-27-generic 6.14.0-27.27
ProcVersionSignature: Ubuntu 6.14.0-27.27-generic 6.14.6
Uname: Linux 6.14.0-27-generic x86_64
ApportVersion: 2.32.0-0ubuntu5.3
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: presence 3082 F.... wireplumber
/dev/snd/seq: presence 3077 F.... pipewire
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Thu Aug 7 16:45:42 2025
InstallationDate: Installed on 2022-08-09 (1094 days ago)
InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Release amd64 (20220419)
Lsusb:
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 002: ID 8087:0a2b Intel Corp. Bluetooth wireless interface
Bus 001 Device 003: ID 0a5c:5832 Broadcom Corp. BCM5880 Secure Applications
Processor Smartcard reader
Bus 001 Device 004: ID 1bcf:2b96 Sunplus Innovation Technology Inc.
Integrated_Webcam_HD
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
MachineType: Dell Inc. Precision 7520
ProcEnviron:
LANG=en_US.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
XDG_RUNTIME_DIR=<set>
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.14.0-27-generic
root=UUID=057ec80c-1174-4c1f-9a43-0c4669732e9d ro quiet splash
crashkernel=2G-4G:320M,4G-32G:512M,32G-64G:1024M,64G-128G:2048M,128G-:4096M
vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-6.14.0-27-generic N/A
linux-backports-modules-6.14.0-27-generic N/A
linux-firmware 20250317.git1d4c88ee-0ubuntu1.3
SourcePackage: linux
UpgradeStatus: Upgraded to plucky on 2025-08-07 (0 days ago)
dmi.bios.date: 01/23/2025
dmi.bios.release: 1.40
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.40.0
dmi.board.name: 0H6GPF
dmi.board.vendor: Dell Inc.
dmi.board.version: A04
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr1.40.0:bd01/23/2025:br1.40:svnDellInc.:pnPrecision7520:pvr:rvnDellInc.:rn0H6GPF:rvrA04:cvnDellInc.:ct10:cvr:sku07B0:
dmi.product.family: Precision
dmi.product.name: Precision 7520
dmi.product.sku: 07B0
dmi.sys.vendor: Dell Inc.
** Affects: linux (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug plucky wayland-session
--
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/2119993
Title:
PC powers off after few minutes of use
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2119993/+subscriptions
--
ubuntu-bugs mailing list
[email protected]
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
