Public bug reported:

Gnome-shell crash after few seconds on AMD strix Point laptop - 24.04.2

either by launching applications or just using the desktop

Tested on either X11 and wayland

more frequent when on battery power

ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: gnome-shell 46.0-0ubuntu6~24.04.9
ProcVersionSignature: Ubuntu 6.14.0-24.24~24.04.3-generic 6.14.6
Uname: Linux 6.14.0-24-generic x86_64
ApportVersion: 2.28.1-0ubuntu3.8
Architecture: amd64
CasperMD5CheckResult: unknown
CurrentDesktop: ubuntu:GNOME
Date: Tue Jul 22 12:50:30 2025
DisplayManager: gdm3
ProcEnviron:
 LANG=fr_FR.UTF-8
 PATH=(custom, no user)
 SHELL=/bin/bash
 TERM=xterm-256color
 XDG_RUNTIME_DIR=<set>
RelatedPackageVersions: mutter-common 46.2-1ubuntu0.24.04.9
SourcePackage: gnome-shell
UpgradeStatus: No upgrade log present (probably fresh install)
--- 
ProblemType: Bug
ApportVersion: 2.28.1-0ubuntu3.8
Architecture: amd64
CasperMD5CheckResult: unknown
CurrentDesktop: ubuntu:GNOME
DisplayManager: gdm3
DistroRelease: Ubuntu 24.04
Package: gnome-shell 46.0-0ubuntu6~24.04.9
PackageArchitecture: amd64
ProcEnviron:
 LANG=fr_FR.UTF-8
 PATH=(custom, no user)
 SHELL=/bin/bash
 TERM=xterm-256color
 XDG_RUNTIME_DIR=<set>
ProcVersionSignature: Ubuntu 6.14.0-24.24~24.04.3-generic 6.14.6
RelatedPackageVersions: mutter-common 46.2-1ubuntu0.24.04.9
Tags: noble
Uname: Linux 6.14.0-24-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: sudo users
_MarkForUpload: True

** Affects: gnome-shell (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug apport-collected noble

** Tags added: apport-collected

** Description changed:

  Gnome-shell crash after few seconds on AMD strix Point laptop - 24.04.2
  
  either by launching applications or just using the desktop
  
  Tested on either X11 and wayland
  
  more frequent when on battery power
  
  ProblemType: Bug
  DistroRelease: Ubuntu 24.04
  Package: gnome-shell 46.0-0ubuntu6~24.04.9
  ProcVersionSignature: Ubuntu 6.14.0-24.24~24.04.3-generic 6.14.6
  Uname: Linux 6.14.0-24-generic x86_64
  ApportVersion: 2.28.1-0ubuntu3.8
  Architecture: amd64
  CasperMD5CheckResult: unknown
  CurrentDesktop: ubuntu:GNOME
  Date: Tue Jul 22 12:50:30 2025
  DisplayManager: gdm3
  ProcEnviron:
   LANG=fr_FR.UTF-8
   PATH=(custom, no user)
   SHELL=/bin/bash
   TERM=xterm-256color
   XDG_RUNTIME_DIR=<set>
  RelatedPackageVersions: mutter-common 46.2-1ubuntu0.24.04.9
  SourcePackage: gnome-shell
  UpgradeStatus: No upgrade log present (probably fresh install)
+ --- 
+ ProblemType: Bug
+ ApportVersion: 2.28.1-0ubuntu3.8
+ Architecture: amd64
+ CasperMD5CheckResult: unknown
+ CurrentDesktop: ubuntu:GNOME
+ DisplayManager: gdm3
+ DistroRelease: Ubuntu 24.04
+ Package: gnome-shell 46.0-0ubuntu6~24.04.9
+ PackageArchitecture: amd64
+ ProcEnviron:
+  LANG=fr_FR.UTF-8
+  PATH=(custom, no user)
+  SHELL=/bin/bash
+  TERM=xterm-256color
+  XDG_RUNTIME_DIR=<set>
+ ProcVersionSignature: Ubuntu 6.14.0-24.24~24.04.3-generic 6.14.6
+ RelatedPackageVersions: mutter-common 46.2-1ubuntu0.24.04.9
+ Tags: noble
+ Uname: Linux 6.14.0-24-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: sudo users
+ _MarkForUpload: True

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https://bugs.launchpad.net/bugs/2117487

Title:
  Gnome-shell crash after few seconds on AMD strix Point laptop -
  24.04.2

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